Jimmy John's

3.6
205 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1560 Hustonville Rd, Danville, KY
40422, United States

Hours

Reviews

3.6
205 reviews
5 stars
94
4 stars
33
3 stars
20
2 stars
17
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and incorrect orders, leading to frustration and disappointment.

Food Quality

While some customers enjoyed the sandwiches, many noted issues with stale bread, skimpy ingredients, and incorrect orders.

Management Concerns

Several reviews indicated poor management practices, including understaffing during busy times and lack of accountability for mistakes.

Delivery Problems

Customers frequently experienced long wait times for delivery, with some orders taking over an hour.
  • AB
    Amanda Davis Bowlen
    Oct 13, 2025
    1.0
    My sandwich had brown rotting lettuce. Went in and asked them to remake it. They did and it also had brown rotting lettuce, worse than the first one! They said that’s all the lettuce they have. They did refund our entire order but I didn’t get my food and it’s frustrating that a restaurant would serve rotting lettuce not once but twice in a row! One star for atmosphere because there was no TP in the women’s bathroom!
  • FT
    Favorite Turd
    Sep 28, 2025
    2.0
    Uh, no offense JJ but I can see why your store is generally pretty empty. You guys charged me a full price for a sandwich but shortchanged me on the meat. The "sandwich artist" seemed angry to be there and he was unhappy about giving me extra mayo. But the thing is, the mayo container was completely empty so he was pretty much putting air on my sandwich. Skimpy ingredients. Should've gone to Penn station. You guys try to save $0.40 but lose future business and sit empty while everyone is headed over to Penn Station. Not a good plan. This will be my last time in JJ Danville. You cannot do that to your customers and expect they would return. Enjoy your ingredient savings and surly sammich maker and I'ma enjoy Penn station or subway before I ever step back in your store. Sorry but you got a do something!
  • RH
    Ro Hedrick
    Sep 21, 2025
    1.0
    I feel like it’s gone downhill. I asked for a sandwich with no avocado and they were so confused about that. What’s so confusing ? And then I asked for it to be put on bread or toast or whatever they have and then asked if I wanted it toasted. Sure. I come home and they gave me a regular sub that was toasted. 🤦‍♀️. Probably won’t be here for awhile lol.
  • MM
    Melissa
    Sep 20, 2025
    1.0
    Terrible service
  • JT
    Jill Thompson
    Aug 25, 2025
    1.0
    Stood outside for 10 minutes. 11-11:10 and did not open business. Several waiting outside. Did not open! Went to subway!