Dairy Queen Grill & Chill

4.0
506 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
135 Jane Tr, Danville, KY
40422-9403, United States

Hours

Reviews

4.0
506 reviews
5 stars
258
4 stars
114
3 stars
60
2 stars
30
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness, others are criticized for rudeness and poor service.

Food Quality

Food quality is inconsistent, with reports of cold items, incorrect orders, and unsatisfactory preparation.

Cleanliness

Several reviews mention cleanliness issues, including sticky tables and unsanitary conditions.

Speed of Service

Service speed varies significantly; some customers report quick service while others experience long waits and order mix-ups.

Overall Experience

Overall, experiences range from excellent to very disappointing, with some customers expressing a desire to avoid the location due to service issues.
  • EE
    Emily
    Oct 31, 2025
    5.0
    Five stars on everything served; met Malinda at the window, she and the crew spoiled my dogs with pup cups but even if they hadn't, I say this DQ is now an asset to the Danville faster food community.
  • DH
    Dan Hitchcock
    Oct 15, 2025
    5.0
    Good place to sit down and enjoy a meal.
  • MS
    Megan Strunk
    Sep 30, 2025
    1.0
    Terrible customer service. They were rude and didn’t acknowledge us. Waste of time to go here
  • EU
    Eugenia Uhrig
    Sep 25, 2025
    4.0
    Didn't realize receipt was not in bag until after leaving drive thru. Always automatically want recpts for purchases.
  • CJ
    Crystal Jeffreys
    Aug 1, 2025
    5.0
    My favorite is their biscuits and gravy. 🤤

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburger®, chicken strip baskets, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Danville, KY?

The restaurant is open from 6:00 AM to 10:00 PM Monday through Thursday, 6:00 AM to 11:00 PM on Friday and Saturday, and 7:00 AM to 10:00 PM on Sunday.