Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple customers reported rude or inattentive service, with some employees being described as unfriendly or argumentative.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and staff reluctance to correct mistakes.
Food Quality
Inconsistent food quality, with reports of overcooked, cold, or stale items, as well as some positive mentions of fresh food.
Cleanliness
Generally positive remarks about cleanliness, especially in the dining area and restrooms, though some noted issues with maintenance.
Speed of Service
Mixed feedback on service speed; some praised quick service while others experienced long wait times.
TM
Tysha Merida
Nov 13, 2025
1.0
Employee was completely out of line being disrespectful to customers because they asked for the modified order they paid for.
RS
Rebecca Shrewsbury
Nov 9, 2025
4.0
It was very cold in there!
CR
Casey Richii
Oct 16, 2025
1.0
Older woman at the window was rude. Apparently sauces that were not in the bag but ordered are extra. No straws. Asked for burgers only ketchup and extra pickles and was given everything. Use to have good experiences but this was terrible.
GG
gracie
Oct 6, 2025
1.0
Bad service. Come here pretty often and now wanna charge almost a dollar for sauce. We pay money for our food and can’t even get some sauce. Crazy.
CC
conniekitty11
Oct 4, 2025
3.0
My meat on my double burger was way overcooked. Had to throw away part of it.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Crittenden, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Crittenden, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (859) 428-9363.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Crittenden Wendy’s serve breakfast?
Yes, this Wendy’s location in Crittenden, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's restaurant in Crittenden currently open?
Yes, the Wendy's location at 392 Violet Road, Crittenden, KY is open and committed to serving customers every day.
What are the operating hours for Wendy's drive-thru in Crittenden?
The drive-thru at Wendy's is open Monday to Friday from 6:00 AM to midnight, and on weekends from 6:30 AM to midnight.
Does the Wendy's in Crittenden serve breakfast?
Yes, breakfast is served at this Wendy's location. You can order breakfast combos, sandwiches, coffee, and sides via their app or website.
What payment methods are accepted at the Wendy's on Violet Road?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
How can I place an order online for Wendy’s in Crittenden?
You can order online using the Wendy's app or by visiting https://order.wendys.com and selecting the Crittenden location.
How do I contact Wendy’s Crittenden location for questions or feedback?
Contact Wendy’s Customer Care via their Contact page or call (859) 428-9363 to reach the Crittenden location directly.
Are there other fast food restaurants near Wendy’s in Crittenden?
Yes, nearby fast food options include Tasty Subs, SUBWAY, King Soopers, and Gold Star Chili, making it convenient if you want variety.
What nearby places could I visit before or after eating at Wendy's?
You can visit places like Modern Nails beauty salon for pampering or check out Crittenden Farm Lawn & Garden for gardening needs nearby.
Is there a gas station close to Wendy’s in Crittenden?
Yes, HOP Shops and Shell gas stations are located nearby, convenient for fueling up before or after your visit to Wendy’s.
Does Wendy's offer delivery and takeout services at this location?
Yes, Wendy's Crittenden location offers dine-in, drive-thru, takeout, and delivery services where available.