Wendy's

3.7
1137 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
392 Violet Road, Crittenden, KY
41030, United States

Hours

Reviews

3.7
1,137 reviews
5 stars
434
4 stars
281
3 stars
206
2 stars
80
1 star
136

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported rude or inattentive service, with some employees being described as unfriendly or argumentative.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and staff reluctance to correct mistakes.

Food Quality

Inconsistent food quality, with reports of overcooked, cold, or stale items, as well as some positive mentions of fresh food.

Cleanliness

Generally positive remarks about cleanliness, especially in the dining area and restrooms, though some noted issues with maintenance.

Speed of Service

Mixed feedback on service speed; some praised quick service while others experienced long wait times.
  • TM
    Tysha Merida
    Nov 13, 2025
    1.0
    Employee was completely out of line being disrespectful to customers because they asked for the modified order they paid for.
  • RS
    Rebecca Shrewsbury
    Nov 9, 2025
    4.0
    It was very cold in there!
  • CR
    Casey Richii
    Oct 16, 2025
    1.0
    Older woman at the window was rude. Apparently sauces that were not in the bag but ordered are extra. No straws. Asked for burgers only ketchup and extra pickles and was given everything. Use to have good experiences but this was terrible.
  • GG
    gracie
    Oct 6, 2025
    1.0
    Bad service. Come here pretty often and now wanna charge almost a dollar for sauce. We pay money for our food and can’t even get some sauce. Crazy.
  • CC
    conniekitty11
    Oct 4, 2025
    3.0
    My meat on my double burger was way overcooked. Had to throw away part of it.

Frequently Asked Questions About Wendy's

Is Crittenden Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.