CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Crestview Hills is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers reported issues with food quality, including stale bread, insufficient ingredients, and overall dissatisfaction with the meals.
Service Issues
Several reviews highlighted poor customer service, including rude staff and incorrect orders, although some praised individual employees for their friendliness.
Cleanliness
Multiple customers noted that the dining area and bathrooms were often dirty, impacting their overall experience.
Pricing Concerns
Customers frequently mentioned that the prices were too high for the quality and quantity of food received.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, enjoying the atmosphere and specific menu items.
AL
Andrea Lynn
Dec 27, 2025
2.0
This is normally a good location however the last two trips where I have purchased pomegranate tea it has been sour. The first time I exchanged it for a diet Pepsi thinking maybe they just had a bad batch. But now I'm back 3 days later went in to get my tea put sweetener in it and it was so sour I actually this time threw it in the garbage and I left. I will not buy pomegranate tea here again! None of the other Panera locations have sour tea only this one. So this makes me think that they're just using old tea and new tea together in the same container to try to save money. That's the only logical explanation I could find.
MR
Makenzie Riley
Nov 19, 2025
1.0
Rude workers. Incorrect order.
SW
skylar walter
Oct 30, 2025
5.0
i haven’t gone to a panera bread in almost a year due to a bad experience, but i decided to check this one out on a rainy day and i will say— it was absolutely wonderful. clean, friendly staff, the food tasted fresh & really tasty. lots of cozy seating, with cozy fireplaces ablaze. received a nice discount i wasn’t aware of. i will return to this location!
JR
Jordan R
Oct 20, 2025
1.0
i honestly cannot believe how bad these people are at their job. they left off 90% of ingredients on my sandwich. and the ingredients they did include, they put like 3 pieces. so basically i just ate 2 small corners of bread and paid 12 dollars for it. that’s awesome. please dont consider a real job you aren’t cut out for it.
TR
Tara Rainey
Sep 27, 2025
4.0
I like Panera but cmon! A bowl of soup is nearly $10 and it’s a THIRD of the way full!! I wish I took a picture! Not even half way filled up?!
Does Panera Bread Crestview Hills accept reservations?
No, Panera Bread Crestview Hills does not accept reservations.
What are the delivery hours for Panera Bread Crestview Hills?
Delivery is available Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM.
What types of meals are served at Panera Bread Crestview Hills?
Panera Bread Crestview Hills serves breakfast, lunch, brunch, and dinner.
Does Panera Bread Crestview Hills offer online ordering and pickup options?
Yes, customers can order online for rapid pick-up or delivery through the Panera Bread app or their website.
What payment methods are accepted at Panera Bread Crestview Hills?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What kind of environment and food focus does Panera Bread Crestview Hills offer?
Panera Bread focuses on quality, clean ingredients served in a warm and welcoming environment, offering soups, salads, and sandwiches crafted to be wholesome and family-friendly.
Is there a dress code for Panera Bread Crestview Hills?
The attire is casual at Panera Bread Crestview Hills.
Which nearby restaurants can I visit before or after dining at Panera Bread Crestview Hills?
Nearby dining options include Servatii bakery and restaurant, MacKenzie River Pizza, Grill and Pub, Max & Erma’s American restaurant, Dewey’s Pizza, Abuelo’s Mexican Restaurant, Five Guys burger and fast food restaurant, Moe’s Southwest Grill Tex-Mex restaurant, CityBird Tenders, and McAlister’s Deli.
Are there any nearby coffee shops close to Panera Bread Crestview Hills?
Yes, nearby coffee shops include another Panera Bread location, Cincinnati Cars and Coffee at Crestview Hills Town Center, and Starbucks, offering various options for coffee and casual cafe experiences.
What nearby retail stores can I visit when coming to Panera Bread Crestview Hills?
Nearby retail stores include Jared (jewelry), Chacos (shoe store), dressbarn (women's clothing), Ann Taylor Factory Store, Pandora (jewelry), and Justice (children's clothing), offering options for shopping alongside your visit to Panera Bread.