Panera Bread

4.0
475 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Crestview Hills is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
2911 Dixie Highway, Crestview Hills, KY
41017, United States

Hours

Reviews

4.0
475 reviews
5 stars
246
4 stars
103
3 stars
54
2 stars
27
1 star
45

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported dissatisfaction with the food quality, citing issues like underfilled portions, stale bread, and poor preparation.

Service Issues

Several reviews mentioned rude or inattentive staff, incorrect orders, and inconsistent service quality.

Cleanliness

Multiple customers noted that the dining area and bathrooms were often dirty, impacting their overall experience.

Pricing Concerns

Customers frequently expressed that the prices were too high for the quality and quantity of food received.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and enjoyable meals, indicating that experiences can vary.
  • TH
    Tabatha Hyatt
    Jan 30, 2026
    1.0
    Soup was terrible. French Onion, no cheese, watered down. Was given only 5 croutons. French roll tasted like disinfectant. For how much they charge it is ridiculous.
  • TF
    Tammy Fugate
    Jan 30, 2026
    1.0
    Very disappointed there was no cheese in my onion soup. The bread tasted like it had a disinfectant in it. Absolute worst food and experience.
  • AL
    Andrea Lynn
    Dec 27, 2025
    2.0
    This is normally a good location however the last two trips where I have purchased pomegranate tea it has been sour. The first time I exchanged it for a diet Pepsi thinking maybe they just had a bad batch. But now I'm back 3 days later went in to get my tea put sweetener in it and it was so sour I actually this time threw it in the garbage and I left. I will not buy pomegranate tea here again! None of the other Panera locations have sour tea only this one. So this makes me think that they're just using old tea and new tea together in the same container to try to save money. That's the only logical explanation I could find.
  • MR
    Makenzie Riley
    Nov 19, 2025
    1.0
    Rude workers. Incorrect order.
  • SW
    skylar walter
    Oct 30, 2025
    5.0
    i haven’t gone to a panera bread in almost a year due to a bad experience, but i decided to check this one out on a rainy day and i will say— it was absolutely wonderful. clean, friendly staff, the food tasted fresh & really tasty. lots of cozy seating, with cozy fireplaces ablaze. received a nice discount i wasn’t aware of. i will return to this location!

Frequently Asked Questions About Panera Bread

Does Panera Bread Crestview Hills accept reservations?

No, Panera Bread Crestview Hills does not accept reservations.

What are the delivery hours for Panera Bread Crestview Hills?

Delivery is available Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM.

Brand Certified Facts from Panera Bread

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Certified February 08, 2026Yext Knowledge Graph
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