Panera Bread

4.0
473 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Crestview Hills is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
2911 Dixie Highway, Crestview Hills, KY
41017, United States

Hours

Reviews

4.0
473 reviews
5 stars
246
4 stars
103
3 stars
54
2 stars
27
1 star
43

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including stale bread, insufficient ingredients, and overall dissatisfaction with the meals.

Service Issues

Several reviews highlighted poor customer service, including rude staff and incorrect orders, although some praised individual employees for their friendliness.

Cleanliness

Multiple customers noted that the dining area and bathrooms were often dirty, impacting their overall experience.

Pricing Concerns

Customers frequently mentioned that the prices were too high for the quality and quantity of food received.

Positive Experiences

Despite the negative feedback, some customers had positive experiences, enjoying the atmosphere and specific menu items.
  • AL
    Andrea Lynn
    Dec 27, 2025
    2.0
    This is normally a good location however the last two trips where I have purchased pomegranate tea it has been sour. The first time I exchanged it for a diet Pepsi thinking maybe they just had a bad batch. But now I'm back 3 days later went in to get my tea put sweetener in it and it was so sour I actually this time threw it in the garbage and I left. I will not buy pomegranate tea here again! None of the other Panera locations have sour tea only this one. So this makes me think that they're just using old tea and new tea together in the same container to try to save money. That's the only logical explanation I could find.
  • MR
    Makenzie Riley
    Nov 19, 2025
    1.0
    Rude workers. Incorrect order.
  • SW
    skylar walter
    Oct 30, 2025
    5.0
    i haven’t gone to a panera bread in almost a year due to a bad experience, but i decided to check this one out on a rainy day and i will say— it was absolutely wonderful. clean, friendly staff, the food tasted fresh & really tasty. lots of cozy seating, with cozy fireplaces ablaze. received a nice discount i wasn’t aware of. i will return to this location!
  • JR
    Jordan R
    Oct 20, 2025
    1.0
    i honestly cannot believe how bad these people are at their job. they left off 90% of ingredients on my sandwich. and the ingredients they did include, they put like 3 pieces. so basically i just ate 2 small corners of bread and paid 12 dollars for it. that’s awesome. please dont consider a real job you aren’t cut out for it.
  • TR
    Tara Rainey
    Sep 27, 2025
    4.0
    I like Panera but cmon! A bowl of soup is nearly $10 and it’s a THIRD of the way full!! I wish I took a picture! Not even half way filled up?!

Frequently Asked Questions About Panera Bread

Does Panera Bread Crestview Hills accept reservations?

No, Panera Bread Crestview Hills does not accept reservations.

What are the delivery hours for Panera Bread Crestview Hills?

Delivery is available Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM.