Chipotle Mexican Grill

4.1
880 reviews
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Business Details

525 Buttermilk Pike, Crescent Springs, KY
41017, United States
(859) 341-8111
https://locations.chipotle.com/ky/crescent-springs/525-buttermilk-pike?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=689
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About

Mexican Restaurant
Chipotle Buttermilk is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
525 Buttermilk Pike, Crescent Springs, KY
41017, United States

Hours

Reviews

4.1
880 reviews
5 stars
488
4 stars
194
3 stars
71
2 stars
32
1 star
95

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported consistently small portion sizes, often feeling shortchanged for the price paid.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others complained about cold, stale, or undercooked items.

Customer Service

Service experiences varied widely, with some customers noting friendly staff while others reported rudeness and unprofessional behavior.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area and kitchen, indicating a need for better maintenance.

Online Ordering Issues

Numerous customers experienced problems with online orders, including missing items and incorrect orders.
  • MW
    Mckala Walters
    Dec 30, 2025
    1.0
    I ordered a bowl and a burrito both with white rice and the rice is extremely hard. Not sure if it’s undercooked or just been sitting there for way too long
  • SH
    Steven Harrison
    Dec 18, 2025
    1.0
    $24 dollar for a drink and 2 little scoops of steak and some lettuce is absurd I literally had 4 bites of food for that price will never be back!
  • HS
    Hannah S
    Dec 16, 2025
    5.0
    This is the best Chipotle in NKY hands down no question!!
  • KC
    Kristine Clark
    Dec 15, 2025
    5.0
    Incredibly kind people and a wonderful place. Food is fresh and it was clean Will definitely be back! Thank you!
  • MA
    Madelyn Arnold
    Dec 14, 2025
    2.0
    Seriously the worst chipotle in this area. Everytime I go here I’m missing something. Or the food taste old and cold. I just ordered $40 worth of food for delivery and my bowl was made with old, cold burnt up chicken, cold stale rice and the bowl was barely full at all. I was a manager at Chipotle for 2 years and this is ridiculous that they would even think to look at this quality of this food and put it in someone’s bowl. I also added queso to my bowl and got maybe the last drop that was in the container, not the normal portion size. As well as about 1/4 the portion of the sour cream I should have. Overall 0/10.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours of Chipotle Mexican Grill at 525 Buttermilk Pike?

Chipotle Mexican Grill is open every day from 10:45 AM to 11:00 PM.

What types of food does Chipotle Mexican Grill Buttermilk offer?

They offer customizable Mexican fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.