Chipotle Mexican Grill

4.1
872 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Get DirectionsCallWebsite

Business Details

525 Buttermilk Pike, Crescent Springs, KY
41017, United States
(859) 341-8111
https://www.chipotle.com
GoogleFacebookInstagramTwitterLinkedInPinterest

About

Mexican Restaurant
Chipotle Buttermilk is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
525 Buttermilk Pike, Crescent Springs, KY
41017, United States

Hours

Reviews

4.1
872 reviews
5 stars
485
4 stars
193
3 stars
71
2 stars
31
1 star
92

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the freshness and taste of the food, although there were complaints about undercooked rice and inconsistent portion sizes.

Service Issues

Many reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior, particularly during busy times.

Portion Sizes

Numerous customers expressed dissatisfaction with the portion sizes, often feeling shortchanged despite paying for extras.

Cleanliness

The cleanliness of the restaurant was a recurring concern, with several reviews mentioning dirty dining areas and unsanitary conditions.

Consistency

While some customers noted that this location is their favorite due to consistent quality, others reported a decline in service and food quality over time.
  • JB
    Josh Bruggeman
    Nov 13, 2025
    5.0
    One of the best chipotles I have been too
  • TD
    Tyler Delehanty
    Oct 18, 2025
    5.0
    Solid location. Food is always fresh and very helpful staff.
  • DJ
    Derrick Jeffries
    Sep 14, 2025
    5.0
    This is the best chipotle we have ever been to! The food was amazing and tasted very fresh!!!
  • CS
    christopher sweeney
    Aug 16, 2025
    1.0
    Most of the employees in this location are very stingy with serving sizes. I shouldn’t have to ask for “extra” for it be a normal portion size..
  • SB
    SuperStarr B
    Aug 11, 2025
    1.0
    Like most of the other reviews -team members must can’t read, what’s the point of online ordering/pick up when the order is going to be incorrect/missing items that you paid for, the exact reason why I barely eat at this restaurant,
Read more reviews on Google

Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours of Chipotle Mexican Grill at 525 Buttermilk Pike?

Chipotle Mexican Grill is open every day from 10:45 AM to 11:00 PM.

What types of food does Chipotle Mexican Grill Buttermilk offer?

They offer customizable Mexican fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.