Arby's

3.7
771 reviews
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Business Details

2517 Hazelwood Dr, Crescent Springs, KY
41017, United States
(859) 341-0100
http://www.arbys.com/locations/us/ky/crescent-springs/2517-hazelwood-dr/store-934
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2517 Hazelwood Dr, Crescent Springs, KY
41017, United States

Hours

Reviews

3.7
771 reviews
5 stars
309
4 stars
195
3 stars
111
2 stars
64
1 star
92

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some items being overcooked or cold, while others were praised as hot and fresh.

Service Issues

Numerous complaints about rude staff and poor service, including long wait times and incorrect orders.

Cleanliness

Generally positive remarks about cleanliness in the dining area and restrooms, though some noted the restaurant's aging appearance.

Employee Performance

Some employees received high praise for their friendliness and helpfulness, while others were criticized for poor customer service.
  • JS
    J Son
    3 days ago
    2.0
    Looked like they used the scrap pieces of roast beef to make my sandwich.
  • DM
    Dennis Mcclendon
    Dec 29, 2025
    2.0
    The food made me sick ..I think the roast beef was bad
  • MW
    Mason Wood
    Dec 23, 2025
    1.0
    pulled in right around close as I saw two cars going through the drive-through and the lights all on didn’t necessarily realize it was closed, but I waited at the speaker for about five minutes while they were taking care of the people in front of me and nobody said anything over the speaker at all about Them being closed, which would’ve been fine and I would’ve just pulled away, but just a little frustrated with the service
  • RB
    Rick Benken
    Dec 7, 2025
    1.0
    Steak bites are one of the worst things I've ever had
  • SL
    Sage Lisaann
    Dec 1, 2025
    5.0
    Yummmmm....turnover with extra icing!
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