Wendy's

3.8
1339 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
410 Philadelphia Avenue, Covington, KY
41011, United States

Hours

Reviews

3.8
1,339 reviews
5 stars
563
4 stars
336
3 stars
204
2 stars
66
1 star
170

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed, with reports of both friendly service and rude behavior from employees, particularly management.

Food Quality

Food quality is inconsistent, with some customers praising fresh and hot meals while others report cold, poorly prepared items.

Cleanliness

The cleanliness of the restaurant varies, with some customers noting clean dining areas while others report dirty conditions.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Ambiance

The restaurant's ambiance is generally described as inviting, but some customers noted a negative atmosphere due to staff attitudes.
  • HR
    Hannah Riggs
    Nov 15, 2025
    1.0
    I now understand why the employees here are rude and unprofessional they just follow their managers lead, they are the rudest bunch of people I have ever come across. Simply asking for a few extra packs of ketchup will send the big boss Into a frenzy as she is scolding you for not being exact in the number of packs you wanted when you ordered and apparently it ruins her entire day. These managers need to put a smile on their face even if they are faking it or find a different career where you aren't dealing with people
  • CL
    Chloe Renee Lewis
    Sep 17, 2025
    5.0
    A wonderful restaurant with inviting ambiance and consistently high-quality meals.
  • DJ
    Donnie Johnson
    Sep 3, 2025
    5.0
    Fast clean and quality something different about this Wendy's today like I eat here more than enough but today was highly recommend
  • JR
    Jack Reynolds
    Aug 19, 2025
    5.0
    Very friendly staff and the food was fresh
  • MP
    MARGARITA PJ
    Aug 16, 2025
    1.0
    The worst ever!! I’m just passing through was hungry for a baked potato and taco salad 🤮 I can’t believe I paid for this just salad no chips nothing on it! Baked potato terrible taste! $13.33😡 if they don’t feel like working they should stay home!!!

Frequently Asked Questions About Wendy's

Is Covington Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.