Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer experiences with staff are mixed, with reports of both friendly service and rude behavior from employees, particularly management.
Food Quality
Food quality is inconsistent, with some customers praising fresh and hot meals while others report cold, poorly prepared items.
Cleanliness
The cleanliness of the restaurant varies, with some customers noting clean dining areas while others report dirty conditions.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Ambiance
The restaurant's ambiance is generally described as inviting, but some customers noted a negative atmosphere due to staff attitudes.
HR
Hannah Riggs
Nov 15, 2025
1.0
I now understand why the employees here are rude and unprofessional they just follow their managers lead, they are the rudest bunch of people I have ever come across. Simply asking for a few extra packs of ketchup will send the big boss Into a frenzy as she is scolding you for not being exact in the number of packs you wanted when you ordered and apparently it ruins her entire day. These managers need to put a smile on their face even if they are faking it or find a different career where you aren't dealing with people
CL
Chloe Renee Lewis
Sep 17, 2025
5.0
A wonderful restaurant with inviting ambiance and consistently high-quality meals.
DJ
Donnie Johnson
Sep 3, 2025
5.0
Fast clean and quality something different about this Wendy's today like I eat here more than enough but today was highly recommend
JR
Jack Reynolds
Aug 19, 2025
5.0
Very friendly staff and the food was fresh
MP
MARGARITA PJ
Aug 16, 2025
1.0
The worst ever!! I’m just passing through was hungry for a baked potato and taco salad 🤮 I can’t believe I paid for this just salad no chips nothing on it! Baked potato terrible taste! $13.33😡 if they don’t feel like working they should stay home!!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Covington, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Covington, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (859) 916-5484.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Covington Wendy’s serve breakfast?
Yes, this Wendy’s location in Covington, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru in Covington, KY?
The drive-thru at Wendy's Covington location is open Monday through Thursday from 6:00 AM to midnight, Friday from 6:00 AM to 2:00 AM, Saturday from 6:30 AM to 2:00 AM, and Sunday from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Covington, KY serves breakfast items including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order Wendy's food online for delivery or pickup?
You can order Wendy's food online via their app or website at https://order.wendys.com by selecting your location and choosing delivery or pickup options.
Which payment methods are accepted at Wendy's in Covington?
Wendy's accepts American Express, cash, Discover, Mastercard, and Visa as payment options at this location.
Where can I find Wendy's menu pricing and nutritional information?
Menu pricing and nutrition/allergen information for Wendy's can be found on their website https://order.wendys.com or in their mobile app, tailored to your selected location.
Is Wendy's currently hiring at the Covington location?
To check if Wendy's in Covington is hiring, visit the Careers page at https://wendys-careers.com/job-search/ and search for openings by city or zip code.
How can customers provide feedback or contact Wendy's Covington location?
You can provide feedback via Wendy's Customer Care Live Chat or message at https://www.wendys.com/contact-us, call 888-624-8140, complete the customer satisfaction survey at https://www.wendyswantstoknow.com, or call the restaurant directly at (859) 916-5484.
What nearby restaurants can I visit around Wendy's Covington?
Nearby dining options include Chipotle Mexican Grill, Burger King, Gold Star Chili, SUBWAY sandwich shop, McDonald's, Taco Bell, Frisch's Big Boy, Dunkin', and Waffle House, offering a variety of fast food, Mexican, American, and breakfast choices.
Are there any local attractions near Wendy's Covington for families to visit?
Yes, Newport Aquarium Ky, a popular aquarium and wildlife sanctuary, is nearby and makes a great place to visit before or after your meal at Wendy's.
What local transit or convenience services are near Wendy's Covington to assist customers?
Convenience stores and gas stations near Wendy's include ampm, Speedway, Shell, and bp, which provide fuel, snacks, and coffee options to complement your visit. There's also a LibertyX Bitcoin ATM nearby for accessible digital currency transactions.