Taco Bell

3.2
1752 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 420 W 4th Street in Covington. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
420 W 4th Street, Covington, KY
41011, United States

Hours

Reviews

3.2
1,752 reviews
5 stars
556
4 stars
301
3 stars
294
2 stars
147
1 star
454

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently complained about cold food, incorrect orders, and insufficient portions, leading to dissatisfaction with the overall food quality.

Management Issues

Several reviews pointed to a lack of effective management, with reports of disorganized staff and unresolved customer complaints.

Cleanliness

There were mentions of unsanitary conditions, particularly in the bathrooms, contributing to a negative dining experience.

Mixed Experiences

While many reviews were negative, some customers reported positive experiences with quick service and good food, indicating inconsistency in performance.
  • KL
    Kristina Longacre
    5 days ago
    1.0
    Long story short, they charged me and had a system failure so they didn't give me food or a refund and told me I had to come back another day. When I did come back they gave me a really hard time about it. Acted like they couldn't do anything at first. Even told me I had to come back the NEXT day. Never coming back here!!
  • IC
    italia carlotta
    6 days ago
    1.0
    Absolutely disrespectful. I pull up. I want to get something different than my usual. There were some new things on the menu so I was looking them over. I said it would be a second I wanted to look at the menu. She then keeps asking me every 35 seconds if I need help. I say there is no one behind me I just want to look it over longer. She said we are on a timer and I need you to order. What can I help with. I told her there is no one behind me. I haven’t even ordered yet. At this point I have been in line for less than 2 minutes I informed her this wasn’t my issue and let me look. She then asked again within 10 seconds. So I said I’m good I’ll go somewhere else apparently they don’t want my business. She responded thank you!!!
  • JS
    Julia Sanz
    Nov 5, 2025
    1.0
    Para 2 tacos demoraron media hora. Daban prioridad a la ventana de autos. Los tacos con menos relleno que en otros taco bell.
  • CD
    Cynthia “Cindy” Davis
    Nov 3, 2025
    1.0
    Do not stop here!! The staff is not friendly!! Asked about using the bathroom because the doors are locked and I’m an out of town driver and was asked did I place an order. Previously had stopped and ordered and still had an issue with using the bathroom. Food was cold and almost nonexistent. So stingy with the ingredients that you look like you’re just eating a flour tortilla.
  • SF
    Sherri Fryman
    Oct 22, 2025
    1.0
    This place is so bad I hate even picking up for dash orders they completely ignore you and will look at you standing there while they talk loudly with co workers about whatever they have going on in life and look you right in the eyes like yes I'm making you wait they couldn't care less these workers are just the worst of the worst

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 420 W 4th Street, Covington?

The drive-through is open from 9:00 AM to 4:00 AM Monday through Wednesday and Sunday; and from 9:00 AM to 5:00 AM Thursday through Saturday.

What payment options are accepted at this Taco Bell location?

This Taco Bell accepts American Express, Cash, Discover, MasterCard, and Visa.