Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unprofessional behavior from staff, particularly during drive-thru interactions.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.
Speed of Service
Customers consistently complained about long wait times, both in the drive-thru and inside the restaurant.
Food Quality
Several reviews mentioned cold or poorly prepared food, with some customers expressing dissatisfaction with the freshness and taste.
Cleanliness
Multiple customers noted unsanitary conditions in the dining area and bathrooms, contributing to a negative experience.
CP
Chris wilson Service pro
Nov 1, 2025
1.0
The managers here are terrible. Screw up your order than want to argue.. $45 DOLLAR ORDER AND I HAVE TO ARGUE OVER A CHICKEN SANDWICH. Management here is a joke.
1-1-25 at 7:35pm
II
Ink
Oct 30, 2025
1.0
May fly in my fries. Yum! Paid $12 at McDonald’s for 1 person and i guess they decided i needed a little extra for paying such high prices.
CW
Conley West
Oct 24, 2025
1.0
Don’t come here when Night Shift is working Night Shift can’t make a caramel frappe. Night Shift is also rude. Just don’t recommend coming here at night.
CH
Caleb Hatfield
Oct 17, 2025
1.0
Employees yelled at me when asking about life threatening allergee
What are the regular operating hours for McDonald's at 3903 Winston Ave, Covington?
McDonald's is open from 5:00 AM to 12:00 AM Monday through Thursday and from 5:00 AM to 11:00 PM Friday through Sunday.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, the McDonald's at 3903 Winston Ave offers drive-thru service daily from 5:00 AM to 11:00 PM, with extended hours till midnight on Fridays and Saturdays.
Can I order McDonald's for delivery or curbside pickup here?
Yes, this location offers delivery, curbside pickup, same day delivery, and no-contact delivery services.
How can I place an order online or through an app for this McDonald's?
You can order online via https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is WiFi available at this McDonald's location?
Yes, WiFi service is available for customers at this McDonald's.
What kind of menu items can I expect at this McDonald's?
This McDonald's serves a variety of menu options including burgers, breakfast items, coffee, ice cream, and frozen yogurt made with quality ingredients.
What nearby points of interest can I visit before or after dining at McDonald's?
Nearby you can visit Lease Zone for electronics, American Legion for community events, and Granny's Latonia Diner for other dining options.
Are there convenient stores or shops near McDonald's for quick shopping?
Yes, nearby shops include Smokie Joe's Latonia for tobacco and convenience items, Big Lots discount store, and Citi Trends for clothing.
Which transit or travel services are close to McDonald's to help customers get here?
The Latonia travel services are nearby, which can assist customers with transportation in the area.