Brand Certified
McDonald's
2.9(1990 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
3903 Winston Ave, Covington, KY
41015, United States
Certified by McDonald's • Feb 22, 2026
(859) 491-6968
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
2.9
1,990 reviews
5 stars
484
4 stars
295
3 stars
338
2 stars
231
1 star
642
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong food being served.
Service Speed
Customers consistently noted long wait times, particularly in the drive-thru, with some waiting over 30 minutes for their orders.
Staff Attitude
Feedback highlighted a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior from management.
Food Quality
There were numerous complaints about cold or poorly prepared food, with some customers receiving items that seemed old or improperly cooked.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.
- MAMark A'MillionFeb 18, 20263.0Great time great lunch was had by all
- CRChris RyanJan 26, 20265.0While the order may not always be 100% correct. This location, at around 1:40 today was working hard to take care of a rush in the middle of a snow storm. The manager especially was moving and I appreciate their efforts greatly.
- TTTugboatJan 23, 20261.0Smells like pot inside the restaurant awful service and the fact that we order just the chicken patty and get a whole mcchicken is crazy just to watch it get thrown away is patheltic. Obviously new owner and the staff needs complete Rehaul! Do better and maybe figure out a way to stop throwing away food!
- ACAlyssa CJan 7, 20261.0Just received frozen fries in my uber eats order. Half fries soggy other half cold still barely touched the fryer, insanity.
- THTristan HudsonDec 29, 20251.0This McDonald’s closes early and ignores ppl that pull up when they decide to close early lol
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 3903 Winston Ave, Covington?
McDonald's is open from 5:00 AM to 12:00 AM Monday through Thursday and from 5:00 AM to 11:00 PM Friday through Sunday.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, the McDonald's at 3903 Winston Ave offers drive-thru service daily from 5:00 AM to 11:00 PM, with extended hours till midnight on Fridays and Saturdays.
Can I order McDonald's for delivery or curbside pickup here?
Yes, this location offers delivery, curbside pickup, same day delivery, and no-contact delivery services.
How can I place an order online or through an app for this McDonald's?
You can order online via https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is WiFi available at this McDonald's location?
Yes, WiFi service is available for customers at this McDonald's.
What kind of menu items can I expect at this McDonald's?
This McDonald's serves a variety of menu options including burgers, breakfast items, coffee, ice cream, and frozen yogurt made with quality ingredients.
What nearby points of interest can I visit before or after dining at McDonald's?
Nearby you can visit Lease Zone for electronics, American Legion for community events, and Granny's Latonia Diner for other dining options.
Are there convenient stores or shops near McDonald's for quick shopping?
Yes, nearby shops include Smokie Joe's Latonia for tobacco and convenience items, Big Lots discount store, and Citi Trends for clothing.
Which transit or travel services are close to McDonald's to help customers get here?
The Latonia travel services are nearby, which can assist customers with transportation in the area.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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- Official website