Brand Certified
McDonald's
3.1(3357 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
302 Philadelphia, Covington, KY
41011, United States
Certified by McDonald's • Feb 22, 2026
(859) 261-0361
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.1
3,357 reviews
5 stars
978
4 stars
574
3 stars
580
2 stars
330
1 star
895
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, particularly in the drive-thru, with waits of 20-45 minutes being common.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with several customers experiencing unprofessional behavior from employees.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty restrooms and concerns about food safety.
Food Quality
Customers expressed dissatisfaction with food quality, citing cold, old, or improperly prepared items.
- DKDaniel KeiserFeb 19, 20262.0Drive thru is slow for no reason much of the time. Food is decent but man they’re so slow
- HHHannahFeb 18, 20263.0The lid on my soda reeked of perfume.
- DSDustin SimsFeb 11, 20261.0Upon picking up my order today there was a very unpleasant and bizarre innocent happened. I had a very simple request after picking up breakfast, around 10 sandwiches for our team this morning. I ask for 12 ketchup packets and 12 green salsa packets. This simple request should be a none issue as I own a restaurant down the road. The heavier set black woman in her late 50's who was working there handed me the bag. I immediately NOTICED there was only 3 salsa packets, and brought it to her attention. She then proceeded and lied not 1 time, but 3 times that there was more than 12 green salsa packets in the bag, then with tones of racism said you don't need them anyway because they are for our burritos, then slammed the drive through door. I will be going down today to get her name and file a formal complaint. This is not ok and bad business.
- KBKeona BennettFeb 4, 20261.0My experience was horrible the staff were rude all over a .41 cent cup of sauce I won’t ever be back
- TRTara RaineyFeb 1, 20262.0Black gentleman in the drive thru Why can’t you say the total BEFORE we get to the window idk how much Then he just stares at you Like he expects you to have it ready… Please tell us BEFORE the window!
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Covington, KY?
McDonald's in Covington, KY is open 24 hours every day of the week.
Does this McDonald's location offer drive-thru service and what are the hours?
Yes, the McDonald's on 302 Philadelphia offers drive-thru service 24 hours a day, seven days a week.
What delivery and pickup options are available at this McDonald's?
This McDonald's offers curbside pickup, delivery including same-day and no-contact delivery services.
How can I order McDonald's food online or through an app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What types of food does McDonald's in Covington serve?
McDonald's offers a variety of menu options including burgers, sandwiches, breakfast items, coffee, ice cream, and frozen yogurt made with quality ingredients.
Are rewards or special offers available at this McDonald's location?
Yes, customers can earn points for free food through MyMcDonald's Rewards program. More details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby restaurants can I visit along with McDonald's in Covington?
Nearby restaurants include White Castle, Gold Star Chili, Burger King, The Waterfront, Taco Bell, Chipotle Mexican Grill, Wendy's, Skyline Chili, and Riverfront Pizza and Sports Bar, offering a variety of dining options to explore before or after your visit.
What nearby hotels are close to this McDonald's for travelers?
Nearby hotels include Courtyard-Cincinnati Covington, Marriott Covington, Courtyard By Marriott, and Holiday Inn Cincinnati-Riverfront, making it convenient for travelers to grab a meal at McDonald's.
Are there any nearby attractions or recreational places to visit near McDonald's in Covington?
Yes, customers can visit Cincinnati Riverwalk, Riverfront Commons Covington for outdoor activities, and the Newport Aquarium KY for family-friendly entertainment.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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