McDonald's

3.1
3320 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
302 Philadelphia, Covington, KY
41011, United States

Hours

Reviews

3.1
3,320 reviews
5 stars
958
4 stars
570
3 stars
577
2 stars
328
1 star
887

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times in both drive-thru and dining areas.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor quality control.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with several customers experiencing unprofessional behavior.

Cleanliness

Multiple reviews mentioned unsanitary conditions in both the dining area and kitchen, contributing to a negative dining experience.

Food Quality

Customers expressed dissatisfaction with food quality, citing cold or poorly prepared items.
  • PP
    P365xmacro P365xl
    1 day ago
    5.0
    I live in Dayton and I've been coming to Cincinnati every weekend to paint the new Flight Club going in at 5th and Race Street I think it is and I've been going to this McDonald's on the weekends and every time I go there the food is on point it's fresh consistency definitely a good McDonald's and whoever is manage in it and the team they got and they do really good
  • JS
    Jessica Slais
    6 days ago
    1.0
    Paid for items I didn't receive couldn't get a refund from manager. She told me I had to call a number I called the number filled out the forms it says I'm waiting for the store to approve the refund. Here I am a week later no refund and having to dispute it w my bank. Waste of my time no other store has made me go through this bs when they didn't have an item. The cashier shouldn't have cashed out my order KNOWING they didn't have the item I ordered.
  • BK
    Bonita McKenzie King
    Nov 1, 2025
    2.0
    Not great food was smashed together and tasted old,cold,the fries were nasty and hard. 0/10 do not recommend.
  • MG
    Michelle Grove-Shaffer
    Nov 1, 2025
    1.0
    Tried to place a mobile order and as we were tried to get our order from the drive-through at 3am were told that we should cancel our order because they were switching to breakfast. What?
  • LH
    Lincoln Hall
    Oct 24, 2025
    5.0
    I ate here and had a blast!! 🥰🎉🥳I met grimace and he signed my head!! It was so fun I need to go back I ordered 6 or 7 Big Macs and found a finger in it it was so yummy!! 🥰🥳🎉

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Covington, KY?

McDonald's in Covington, KY is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service and what are the hours?

Yes, the McDonald's on 302 Philadelphia offers drive-thru service 24 hours a day, seven days a week.