We serve up small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers crafted by hand and made to order. Our chili is cooked in small batches to ensure the quality, flavor and texture are perfect, every time. And the burgers? Well, they really are from flat top grill heaven - juicy, perfectly cooked and even better when topped with our famous chili.
Customers frequently mentioned issues with food temperature, sogginess, and incorrect orders, leading to dissatisfaction.
Service Issues
Many reviews highlighted poor service, including rude staff, long wait times, and mistakes with orders.
Cleanliness Concerns
Several customers expressed concerns about cleanliness, particularly regarding food handling and the presence of unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service, noting enjoyable meals and friendly staff.
GB
George blanchet
2 days ago
4.0
Gold Star is our go Cincinnati style chili. We prefer it over Skyline Chili. When we go back home to NKY we make it a point to stop by GoldStar for our first meal.
MS
Matthew Wayne Smith
2 days ago
5.0
The specific location was very clean. I haven't been to a gold star in a long time. The server was very friendly and accommodating. I felt like I was at a fancy or place for sure.
DH
don hornback
Dec 18, 2025
1.0
Food was cold by the time I got home & its only a few minutes away.from now on I'll just go a few miles up the road to skyline
DL
Dorothy Livingstone
Dec 3, 2025
1.0
Dining in while eating a man walked in we thought he was homeless he walked behind where the food was started touching things food ice etc. No gloves nothing he looked very filthy !!!! I asked our waitress if he worked there. She hesitated and said he kind of fixes things around here. He proceed to stand next to the food took his dentures out of his mouth!!! waved them around put them back in his mouth. Then proceeded to get a fan that looked like it came from the trash and plugged it in again all on top of where the food is prepared and touched things again never washing his hands or putting on gloves!!! Me and my husband were disgusted!!! Our poor waitress looked mortified as she apologized we politely paid our bill and left!!!! Our waitress has been there forever and us always great!! the food was good but , now I can't help but think if he does this alot!! Sadly I will not return to this goldstar
Gold Star serves small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers crafted by hand and made to order.
Where is Gold Star located?
Gold Star is located at 4381 Winston Ave, Latonia, Covington, KY 41015, USA.
What are Gold Star's operating hours?
Gold Star is open Monday to Thursday from 10:00 AM to 11:00 PM, Friday and Saturday from 10:00 AM to 1:00 AM, and Sunday from 11:00 AM to 11:00 PM.
Can I view Gold Star's menu online?
Yes, you can view Gold Star's menu online at https://www.goldstarchili.com/menu.
How can I place an order with Gold Star?
You can place an order online at https://order.goldstarchili.com/.
What payment options are accepted at Gold Star?
Gold Star accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, MasterCard, Samsung Pay, and Visa.
Is Gold Star active on social media?
Yes, Gold Star is active on Facebook, Instagram (@goldstarchili), Twitter (@goldstarchili), TikTok (@goldstarchiliofficial), YouTube (GoldStarChiliCincy), and LinkedIn.
What nearby fast food options are available around Gold Star?
Nearby fast food options include Domino's Pizza and Wendy's, which offer different menus if you're looking for variety before or after visiting Gold Star.
Where can I find nearby convenience and shopping options near Gold Star?
You can visit nearby places such as Dollar Tree for discount shopping and CVS Beauty for pharmacy and spa needs around Gold Star.
Are there nearby accommodations for visitors near Gold Star?
Yes, Latonia KY offers hotel and motel accommodations conveniently close to Gold Star for visitors needing a place to stay.