Business Details
About
Fast Food Restaurant
We serve up small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers crafted by hand and made to order. Our chili is cooked in small batches to ensure the quality, flavor and texture are perfect, every time. And the burgers? Well, they really are from flat top grill heaven - juicy, perfectly cooked and even better when topped with our famous chili.
Location
Hours
Reviews
4.2
1,043 reviews
5 stars
599
4 stars
237
3 stars
99
2 stars
38
1 star
70
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, particularly the chili and cheeseburgers, but there were complaints about soggy buns and incorrect orders.
Service Issues
Many reviews highlighted poor service, including rude staff, long wait times, and incorrect orders, particularly in the drive-thru.
Management Concerns
Several customers expressed dissatisfaction with management, citing unprofessional behavior and a lack of oversight.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but there were also reports of unsanitary conditions and unprofessional behavior from staff.
Customer Experience
While some customers had positive experiences with friendly staff and quick service, many others reported negative interactions that affected their overall satisfaction.
- JSJosh S4 days ago5.0Best Cincinnati chili!
- NRNancy ReeseOct 24, 20255.0Friends and Gold Star go well together. I had a delicious 4 way, onion and sipped an Arnold Palmer.
- CBCatherine Brug-ReevesOct 3, 20255.0The food and atmosphere were really good. I gave service 3 stars because the staff member at the register had an attitude when I was telling her my order. She was short with me and I felt disrespect because I asked for a chili spaghetti and she interrupted me and said WE call it a 3 way. I didn’t have time to say “chili, spaghetti and cheese”.
- LFLawrence FallerSep 27, 20253.0Please stop drenching the buns before adding the chili. The food tastes great except for the very very soggy buns!8
- NANunya AnonSep 24, 20251.0Food is Delicious 😋 But Management isn't. Corporate Owned yet Acting VERY INDEPENDENT!!!
Frequently Asked Questions About Gold Star
What type of food does Gold Star specialize in?
Gold Star serves small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers crafted by hand and made to order.
Where is Gold Star located?
Gold Star is located at 4381 Winston Ave, Latonia, Covington, KY 41015, USA.
What are Gold Star's operating hours?
Gold Star is open Monday to Thursday from 10:00 AM to 11:00 PM, Friday and Saturday from 10:00 AM to 1:00 AM, and Sunday from 11:00 AM to 11:00 PM.
Can I view Gold Star's menu online?
Yes, you can view Gold Star's menu online at https://www.goldstarchili.com/menu.
How can I place an order with Gold Star?
You can place an order online at https://order.goldstarchili.com/.
What payment options are accepted at Gold Star?
Gold Star accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, MasterCard, Samsung Pay, and Visa.
Is Gold Star active on social media?
Yes, Gold Star is active on Facebook, Instagram (@goldstarchili), Twitter (@goldstarchili), TikTok (@goldstarchiliofficial), YouTube (GoldStarChiliCincy), and LinkedIn.
What nearby fast food options are available around Gold Star?
Nearby fast food options include Domino's Pizza and Wendy's, which offer different menus if you're looking for variety before or after visiting Gold Star.
Where can I find nearby convenience and shopping options near Gold Star?
You can visit nearby places such as Dollar Tree for discount shopping and CVS Beauty for pharmacy and spa needs around Gold Star.
Are there nearby accommodations for visitors near Gold Star?
Yes, Latonia KY offers hotel and motel accommodations conveniently close to Gold Star for visitors needing a place to stay.