Gold Star

4.3
1531 reviews
Foodstore
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Business Details

504 W 4th St, Covington, KY
41011, United States
(859) 581-4028
https://locations.goldstarchili.com/ky-covington-504-w-4th-st-1fb8e5305d7b
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About

Fast Food Restaurant
We serve up small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers crafted by hand and made to order. Our chili is cooked in small batches to ensure the quality, flavor and texture are perfect, every time. And the burgers? Well, they really are from flat top grill heaven - juicy, perfectly cooked and even better when topped with our famous chili.

Location

Gold Star
504 W 4th St, Covington, KY
41011, United States

Hours

Reviews

4.3
1,531 reviews
5 stars
892
4 stars
358
3 stars
148
2 stars
40
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive staff, highlighting specific employees for their excellent service.

Food Consistency

While some reviews mentioned delicious food, others reported issues with incorrect orders and food quality, such as soggy buns and skimpy portions.

Cleanliness

The restaurant was frequently noted for its cleanliness, with many customers appreciating the well-maintained dining area.

Order Accuracy

Several customers expressed frustration over incorrect orders and missing items, particularly in drive-thru and delivery services.

Atmosphere

The atmosphere received mixed reviews, with some noting a pleasant dining experience while others mentioned staff conflicts affecting the environment.
  • CH
    Christopher Hunley
    Nov 14, 2025
    1.0
    This has been the second time my order has been changed after I drove away from the screen. I keep being charged for food I never ordered and never received. I don’t know what’s going on but once is an accident but more than once in the same week is crazy. Either the worker or business is trying to rip people off. Sadly I order right before they close so couldn’t speak to anyone in regards for this but hopefully they start handing the receipt to the person before I leave and not put it in The bottom of the bag so I notice after I’m gone, I have right a mind to dispute this with my bank but will be calling store In the morning
  • HD
    Hope Danford
    Nov 6, 2025
    5.0
    Went to the Covington location Sunday they have buy one get one free on ANY regular way. It was hot and made just the way we asked.
  • RK
    Rustam Karabaev
    Oct 31, 2025
    5.0
    Hello everyone, this is a very good restaurant, I recommend coming here, the cooking is very tasty, the guys are very nice.They have very pleasant service with the customer, we communicate very well about the food, it's wonderful In short, come try it yourself and you will see for yourself.
  • JJ
    Joseph J
    Oct 29, 2025
    3.0
    Food is great but ever since it was sold you don't get the best of service Ive been in multiple times and homeless people like to hang out and sleep at the tables not sure why they allow this saw a guy barefooted sleeping on a booth once and no one said a word
  • NV
    Natasha Verschoor
    Oct 21, 2025
    5.0
    Fast service, friendly staff, food was delicious. We ordered a spaghetti meal for our toddler and they didn't put the sauce on it which was great since we forgot to mention it. Definitely coming back next time we come to Covington/Cincinnati area
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Frequently Asked Questions About Gold Star

What type of food does Gold Star specialize in?

Gold Star specializes in small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers crafted by hand and made to order.

Where is Gold Star located?

Gold Star is located at 504 W 4th St, Covington, KY 41011, US.