Wendy's

3.8
795 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
720 E Cumberland Gap Pkwy, Corbin, KY
40701, United States

Hours

Reviews

3.8
795 reviews
5 stars
320
4 stars
222
3 stars
123
2 stars
56
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, including managers.

Food Quality

Food quality was inconsistent, with several complaints about cold, stale, or poorly prepared items.

Cleanliness

The dining area was generally reported as clean, but some reviews mentioned issues with the bathrooms.

Order Accuracy

There were frequent complaints about incorrect orders and missing items.

Speed of Service

Service speed varied, with some customers noting quick service while others experienced long wait times.
  • WW
    W.B.
    Nov 14, 2025
    1.0
    Do NOT waste your time at this location. The staff here operates with a level of confusion and incompetence that is honestly unbelievable. I came in on a DoorDash pickup, showed them the customer’s order directly on my phone, and they looked at me as if they had never even heard of DoorDash before. I asked them to enter the order — literally pointing to the exact items — and instead of just doing it, they kept repeating, “What do you need? What do you need?” as if the information was not right in front of them. Then, after seeing a clearly single order with a few items, they asked, “Is that one order or two?” It was right there. Clear as day. The lack of awareness, responsiveness, and basic common sense is honestly astonishing. Save yourself the frustration. This place is operated by people who seem completely unprepared, untrained, and totally out of their depth.
  • JH
    Juanita Hendrickson
    Oct 17, 2025
    4.0
    Ok
  • MC
    Mike Carroll
    Sep 27, 2025
    1.0
    I stopped in to have lunch with my family and the guy at the register was already being rude to the customer in front of me and when I got up to the register, he was very rude to me and sat part of my order way down the counter and part of our order in front of us. When I asked if the frosty at the end of the counter was ours, he said yes, yes it is but it was the way he said it that was super insulting. I made a remark to him and told him not to talk to me that way. He called for the manager and she was just as rude, getting in my face. The place was empty so it wasn’t like they were too busy to be nice. They were very unprofessional and rude. I don’t recommend anyone go there. That’s probably why they didn’t have a lunch rush! For once I wish someone at a corporate level would do something about this instead of this review being pointless!
  • DK
    Debbie K
    Sep 16, 2025
    4.0
    I only got a chocolate frosty.
  • MH
    Michael Hembree
    Sep 13, 2025
    5.0
    Fast food yes but it is done properly and with proper service.

Frequently Asked Questions About Wendy's

Is Corbin 1 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.