McDonald's

Reviews

• TT

  TheKentuckySlasher

  Dec 16, 2025
  5.0
  Stopped here today for something quick to eat. Service was fast, staff was very friendly and the food was a 10/10. Its rare to get fresh food now days but today was my lucky day.
• AM

  Angela Mills

  Dec 13, 2025
  1.0
  Absolutely horrible service! I ordered on the mobile app waited in drive thru FOREVER to be told we’re sorry we’re outta breakfast you can cancel your order. Wow!!
• MG

  Melanie Gross

  Dec 12, 2025
  1.0
  We came in to order breakfast. We normally don't eat it at mcdonald's but we wanted to give it a try this morning. We stood in line several minutes without anybody acknowledging us. My husband went to the pickup window and asked if anybody was working front. A manager came out with long dark hair in a ponytail and wore a solid sweater. She proceeded to write us for being impatient.Because as we could see they were short staffed. How we were supposed to know that I have no idea. They were working the drive through , and nobody was running around frantically, just ignoring the growing line in the lobby. My husband told her that they were just working on the drive through , and nobody had come out to the front. She said, getting no, we're not.We are working the front , i'm here. When when she continued to argue , my husband looked at me and said , let's go. She proceeded to tell us that she was glad we were leaving because she didn't want to work with rude people anyway. My husband said excuse me. And she said you heard me. Which I did and my husband what she said. Professionalism? I think not.
• BN

  Brooke Nietzel

  Dec 10, 2025
  1.0
  My family and I had one of the most frustrating experiences at this McDonald’s. We ordered two cheeseburgers with the meat on the side, because our son doesn’t eat the meat but we still pay full price and use it separately. Instead of simply putting the patty in a wrapper on the side, the staff didn’t understand the request and tried to charge us an extra $3 just to do that. It took five different employees at the window to figure out why the system did that. When we got our order, one sandwich was correct, but the other had only ketchup and a piece of meat inside -- no cheese, nothing else. When we tried to hand it back, the employee told us they can’t take food back and to keep it, and that they would fix it. Then a man in a suit came to the window, and he was extremely unhelpful and completely lacked empathy. He demanded the food back, even though we were told to keep it, and then “fixed” the sandwich but still did not give us the meat on the side that we paid for. On top of that, the woman taking our order forgot to add a small Sprite for our son. When we told them at the second window, they said we would have to go inside and order it separately, and that “it shouldn’t be too long.” Overall, this was the most unprofessional and disorganized McDonald's experience I’ve ever had. Between the confusion, rude attitude, and incorrect order, it was beyond disappointing. I hope management addresses these issues so other families don’t experience the same thing.
• SR

  Sheila Reece

  Dec 6, 2025
  1.0
  The worst McDonald's I've been in. They cut the dining room in half so the owner can have a owners suite when he is in town. I ask for ketchup for my 2 large fries they slid 2 at a time across the counter. The food was cold. The dining room feels claustrophobic 😠 Oh and you have to beg for a napkin

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