Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
523 reviews
5 stars
224
4 stars
137
3 stars
83
2 stars
27
1 star
52
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, long wait times, and incorrect orders.
Food Quality
Inconsistent food quality with complaints about cold, stale, or improperly prepared items.
Cleanliness
Concerns about cleanliness, particularly in the bathrooms and dining area.
Staff Attitude
Mixed reviews on staff friendliness, with some praising the service while others noted rudeness or lack of professionalism.
Drive-Thru Experience
Drive-thru service was often criticized for being slow and inefficient, with locked lobby doors causing frustration.
- SGSamuel GarciaOct 8, 20251.0Absolutely horrible experience. Really don't see the need to move up and wait 10 minutes just so there time is good when there is nobody behind me and only one family in the lobby. As I am writing this i had 2 cars behind me pull off before getting there order. Unacceptable!!!! And I'm missing a nugget from my 6 pc. Great job night crew at Wendy's. Ive worked the restaurant business for 7+ years and I'm sure glad I didn't end up with a team like you guys.
- ANamy NicholsSep 27, 20251.0First and foremost most the young man who took my order did an outstanding job. Second I ordered 3 loaded baked potatoes, 20 piece spicy nuggets I got 2 loaded potatoes, 10 regular and 10 spicy nuggets and a large fry which is NOT what I wanted. I have always had issues with this particular Wendy's with not getting my order correct and you call up there and call them out on it and they act like me the paying customer paying your check made thr mistake. This place has gone downhill bad!!! Need better trained managers in customer service and resolution. SMH!!!
- SWShally WaltersSep 16, 20251.0It was straight up gross, even the drink, taste it like bugs.I had to throw it away.And I couldn't even finish eating.It made me so sick.I do not highly recommend
- AMA.J. MillerAug 13, 20251.0Keeping the door to the lobby locked and forcing people to use a backed up drive thru is crazy.
- MLMelissa LeeJul 28, 20253.0Burger was dry and flavorless. Restaurant was clean and the service was good.
Frequently Asked Questions About Wendy's
Is #717 Columbia Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Columbia, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Columbia, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (270) 384-3800.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #717 Columbia Wendy’s serve breakfast?
Yes, this Wendy’s location in Columbia, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru in Columbia, KY?
Wendy's drive-thru is open daily from 6:30 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Columbia, KY Wendy's serves breakfast with various combos, sandwiches, coffee, and sides available.
Can I place my Wendy's order online or through an app?
Yes, you can order Wendy's food via their official app or online at order.wendys.com where you can select this location for pickup or delivery.
What payment options are accepted at Wendy's on Jamestown Street?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website and mobile app; they can also be found in-restaurant upon request.
How can I provide feedback or contact this Wendy's location?
You can contact Wendy's Customer Care via their Contact page, call 888-624-8140, or fill out their Customer Satisfaction Survey. To reach the location directly, call (270) 384-3800.
Are there other fast food restaurants near Wendy's in Columbia, KY?
Yes, nearby fast food options include Cook Out, Pizza Hut, Taco Bell, McDonald's, Sonic Drive-In, and Dairy Queen.
How can nearby places help me plan my visit to Wendy's?
If visiting Wendy's, you might also explore nearby spots such as Hello Gorgeous Salon and Spa for beauty services or Community Trust Bank for banking needs before or after your meal.
Is Wendy's conveniently located near essential services?
Yes, Wendy's is close to services like Golden Rule Wilson Real Estate & Auction, Performance Auto Repair & Exhaust, and LibertyX Bitcoin ATM for added convenience when you visit.
Does this Wendy's location offer dine-in and drive-thru services?
Yes, Wendy's Columbia offers dine-in, drive-thru, takeout, and delivery services where available, allowing you to enjoy your meal the way you prefer.