Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude staff and poor service, with many instances of incorrect orders and long wait times.
Food Quality
Food quality was inconsistent, with some customers praising hot and fresh meals while others complained about cold or improperly prepared items.
Positive Staff Interactions
Despite service issues, several reviews highlighted friendly and helpful employees who provided excellent customer service.
Order Accuracy
Many customers experienced problems with order accuracy, frequently receiving incorrect items or missing components.
AK
Amanda Kay
6 days ago
5.0
great service with delicious fresh food!
BW
Bee Wolfe!!
Dec 17, 2025
1.0
the manager is extremely rude and offered horrible service. never in my life have i met a worse person than this woman. fire her immediately!! employee with claw clip in hair coughed on the food she was making!!!!! do not go here!!
KH
Karen Hurst
Nov 30, 2025
5.0
Cori took my order and did amazing job, made my daughter feel amazing
MN
Madison Noble
Nov 13, 2025
1.0
They have shorted us money 3 times And just this last time we realized it wasn't an accident after happening so much so we told them that they shorted us money and she grabbed it off the counter almost immediately and gave it back. Didn't count the drawer or anything to even know whether we were telling the truth or not.
It's pretty clear that she knew that she shorted us money and it was the same girl last time as well. Also, the manager wouldn't even come to the window 🤦🏼♀️
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Cold Spring?
The drive-thru at Wendy's in Cold Spring is open daily from 6:30 AM until midnight.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast with options available on their website and app.
Can I order Wendy's food online or through a mobile app?
Yes, you can order Wendy's food online at order.wendys.com or via the Wendy's mobile app available in the Apple App Store.
Is delivery service available at the Cold Spring Wendy's?
Delivery is available where supported; check availability by entering your address on the Wendy's app or order.wendys.com.
What payment options does Wendy's in Cold Spring accept?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payment methods.
How can I contact this Wendy's location for feedback or questions?
You can call Wendy's Cold Spring directly at (859) 442-9500 or reach the Customer Care team at 888-624-8140; live chat and feedback forms are also available on their website.
Where can I find the menu and nutrition information for this Wendy's?
Menu and nutrition details are available on the Wendy's website and mobile app with updated allergen information for each item.
What nearby fast food restaurants are close to Wendy's at 3708 Alexandria Pike?
Nearby fast food options include McDonald's, Burger King, and Raising Cane's, providing convenient alternatives or additional meal choices in the area.
Are there any medical facilities near Wendy's Cold Spring location?
Yes, nearby medical services include Wright Dental Center, Care Net Pregnancy Services, Venture Medical Weight Loss, Cold Spring Urgent Care, Homan Chiropractic, and Speech/Language Therapy Services.
What nearby retail stores can customers visit when coming to Wendy's in Cold Spring?
Customers can visit nearby stores such as Verizon, Cellular Sales, Furniture Fair, VIP Smoke Shop, T-Mobile, and The Sleep Center at Furniture Fair when visiting Wendy's in Cold Spring.