Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
981 reviews
5 stars
462
4 stars
251
3 stars
148
2 stars
42
1 star
78
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service is inconsistent, with reports of rude staff and long wait times, especially during busy hours.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Food quality is hit or miss; some customers report fresh and hot meals, while others receive overcooked or cold food.
Employee Performance
Some employees are praised for their friendliness and efficiency, while others are criticized for unprofessional behavior.
Cleanliness
The restaurant's cleanliness varies, with some customers noting a clean environment while others report unsanitary conditions.
- MNMadison NobleNov 13, 20251.0They have shorted us money 3 times And just this last time we realized it wasn't an accident after happening so much so we told them that they shorted us money and she grabbed it off the counter almost immediately and gave it back. Didn't count the drawer or anything to even know whether we were telling the truth or not. It's pretty clear that she knew that she shorted us money and it was the same girl last time as well. Also, the manager wouldn't even come to the window 🤦🏼♀️
- MMMonicaNov 8, 20255.0The friendliest people work here.
- GGGucciTorielOct 4, 20255.0My Wendy's dining experience was absolutely amazing due to the star employee Kaylee, deserving of a promotion, she blessed my chicken BLT with a healing prayer of which which cured my lifelong liver cancer, humbly rejecting any thanks and going back to serving other customers.
- AIalf ieSep 29, 20251.0Should give 0 they giving out raw food like come on man
- ASabby shopeSep 25, 20255.0me and my boyfriend came through on 9/25 at around 7pm and all we got were two small frostys ! they were fantastic but what really stood out to us was the older lady working the back window who called herself granny ! she was SO SWEET and kind and definitely gave off such a wonderful energy ! i wish i knew her name but if you see this granny, you made our night !🩷
Frequently Asked Questions About Wendy's
Is Cold Spring Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cold Spring, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cold Spring, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (859) 442-9500.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Cold Spring Wendy’s serve breakfast?
Yes, this Wendy’s location in Cold Spring, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Cold Spring?
The drive-thru at Wendy's in Cold Spring is open daily from 6:30 AM until midnight.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast with options available on their website and app.
Can I order Wendy's food online or through a mobile app?
Yes, you can order Wendy's food online at order.wendys.com or via the Wendy's mobile app available in the Apple App Store.
Is delivery service available at the Cold Spring Wendy's?
Delivery is available where supported; check availability by entering your address on the Wendy's app or order.wendys.com.
What payment options does Wendy's in Cold Spring accept?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payment methods.
How can I contact this Wendy's location for feedback or questions?
You can call Wendy's Cold Spring directly at (859) 442-9500 or reach the Customer Care team at 888-624-8140; live chat and feedback forms are also available on their website.
Where can I find the menu and nutrition information for this Wendy's?
Menu and nutrition details are available on the Wendy's website and mobile app with updated allergen information for each item.
What nearby fast food restaurants are close to Wendy's at 3708 Alexandria Pike?
Nearby fast food options include McDonald's, Burger King, and Raising Cane's, providing convenient alternatives or additional meal choices in the area.
Are there any medical facilities near Wendy's Cold Spring location?
Yes, nearby medical services include Wright Dental Center, Care Net Pregnancy Services, Venture Medical Weight Loss, Cold Spring Urgent Care, Homan Chiropractic, and Speech/Language Therapy Services.
What nearby retail stores can customers visit when coming to Wendy's in Cold Spring?
Customers can visit nearby stores such as Verizon, Cellular Sales, Furniture Fair, VIP Smoke Shop, T-Mobile, and The Sleep Center at Furniture Fair when visiting Wendy's in Cold Spring.