Location.com logo
Brand Certified

Arby's

3.7
(415 reviews)
Get DirectionsOrderMenuCallWebsite

Business Details

12 Martha Layne Collins Blvd, Cold Spring, KY
41076, United States
(859) 781-5988
http://www.arbys.com/locations/us/ky/cold-spring/12-martha-layne-collins-blvd/store-5286
GoogleFacebookInstagramTwitterLinkedInTikTokPinterest

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
12 Martha Layne Collins Blvd, Cold Spring, KY
41076, United States

Hours

Reviews

3.7
415 reviews
5 stars
150
4 stars
100
3 stars
90
2 stars
30
1 star
45

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many experiencing cold or poorly prepared items, while others enjoyed fresh and hot meals.

Service Issues

Numerous reviews highlighted slow service, incorrect orders, and lack of attention from staff, leading to customer frustration.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and issues with the restroom.

Staff Performance

While some reviews praised friendly and efficient staff, others reported a lack of customer service and engagement.
  • KC
    Kaela Cottle
    Dec 27, 2025
    1.0
    I paid $4 for a cup of mac and cheese that was half full. Seriously?
  • JB
    JUDY BUTEN
    Aug 3, 2023
    2.0
    Were out of sandwich I wanted.
  • BB
    Barry Brann
    Jun 10, 2021
    1.0
    Can't dine in
  • JY
    Jon Yost
    Apr 14, 2019
    3.0
    Arbys is pretty good. They have a ton of different options so I usually find it a good bet for multiple people. This arbys was about on par with the usual experience. The staff were pretty nice. I praise anyone who works fast food. Everyone should be a little more thankful to the folks that provide you food when you dont feel like making it yourself.
Read more reviews on Google

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Google
Apple
+100
Others