Dairy Queen Grill & Chill

3.9
597 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
5796 Main St, Clay City, KY
40312-1306, United States

Hours

Reviews

3.9
597 reviews
5 stars
276
4 stars
143
3 stars
72
2 stars
42
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with several instances of poor communication and order accuracy.

Food Quality

While many enjoyed the food, there were numerous complaints about cold or improperly prepared items, as well as issues with order accuracy.

Cleanliness

Several reviews highlighted unsanitary conditions in the dining area and restrooms, impacting the overall dining experience.

Speed of Service

Customers frequently mentioned slow service, particularly during busy times, with long wait times reported in the drive-thru.

Pricing

Many customers felt the prices were high for the quality of food received, leading to dissatisfaction.
  • AB
    Ann Bishop
    2 days ago
    5.0
    Great service and treats.
  • II
    ImGrammie
    Nov 4, 2025
    5.0
    My grandbabies and I LOVE this place!! The ppl r so nice and they play klove music n store!! Spreading God's love for us to others!! 🫶😇
  • NL
    Natacha Lowry
    Oct 18, 2025
    5.0
    We absolutely LOVE our Clay City DQ. They always make sure our order is correct and get it to us In a timely manner. Food always fresh..and they ALWAYS make sure my boy Butters is taken care of as well!
  • RO
    Roger Osborne
    Aug 31, 2025
    2.0
    It used to be a really good place to eat. The people are rude. And the soda was way To syrupy was not Drinkable at all if I was you, I would take your business elsewhere to Stanton
  • EA
    Erica Anderson
    Jun 18, 2018
    2.0
    Needs more staff training. It would be nice to see a smile every now and then from staff.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Clay City, KY?

The Dairy Queen Grill & Chill is open Monday through Thursday from 5:30 AM to 10:00 PM, Friday and Saturday from 5:30 AM to 11:00 PM, and Sunday from 7:00 AM to 10:00 PM.

Where is Dairy Queen Grill & Chill located in Clay City?

It is located at 5796 Main St, Clay City, KY 40312-1306, USA.