Dairy Queen Grill & Chill

3.9
594 reviews
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Business Details

5796 Main St, Clay City, KY
40312-1306, United States
(606) 663-1088
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
5796 Main St, Clay City, KY
40312-1306, United States

Hours

Reviews

3.9
594 reviews
5 stars
273
4 stars
143
3 stars
72
2 stars
42
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unhelpful staff, with several instances of poor service and incorrect orders.

Food Quality

While some customers praised the freshness and taste of the food, others complained about cold or poorly prepared items.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail.

Speed of Service

Customers noted slow service, particularly during busy times, with long wait times in the drive-thru.
  • II
    ImGrammie
    Nov 4, 2025
    5.0
    My grandbabies and I LOVE this place!! The ppl r so nice and they play klove music n store!! Spreading God's love for us to others!! šŸ«¶šŸ˜‡
  • NL
    Natacha Lowry
    Oct 18, 2025
    5.0
    We absolutely LOVE our Clay City DQ. They always make sure our order is correct and get it to us In a timely manner. Food always fresh..and they ALWAYS make sure my boy Butters is taken care of as well!
  • RO
    Roger Osborne
    Aug 31, 2025
    2.0
    It used to be a really good place to eat. The people are rude. And the soda was way To syrupy was not Drinkable at all if I was you, I would take your business elsewhere to Stanton
  • AL
    allan lawson
    Jul 4, 2025
    1.0
    Ordered biscuit an gravy an a twin pack I got biscuit an white water with no sausage in the gravy at all it looked really sad my wait time was 10 mins an the new setup for the drive through makes it really difficult to park as the drive through line will block you in if you park on the right side of the building
  • GC
    Gabe Creech
    Jun 29, 2025
    1.0
    Me and my Friend went in here i ordered a Large drink and the tap to pay option wasnt on the screen i didnt come off rude at all i said ā€œoh I need my drinkā€ Another worker popped up and Was like ā€œTAKE IT THEN GET OUTā€ That was rough my friend still had to orderā€¦So he did he only had quarters he doesnt have much money he put the coins on the counter just enough to pay plus maybe a few pennies extra the mean young worker came over and grabbed them threw the drink and the receipt on the counter and Said ā€œGO!!!ā€ Very loud. We then left . TERRIBLE SERVICE
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Clay City, KY?

The Dairy Queen Grill & Chill is open Monday through Thursday from 5:30 AM to 10:00 PM, Friday and Saturday from 5:30 AM to 11:00 PM, and Sunday from 7:00 AM to 10:00 PM.

Where is Dairy Queen Grill & Chill located in Clay City?

It is located at 5796 Main St, Clay City, KY 40312-1306, USA.