Arby's

3.9
507 reviews
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Business Details

637 South 2nd Street, Central City, KY
42330, United States
(270) 754-4400
http://www.arbys.com/locations/us/ky/central-city/637-south-2nd-street/store-8377
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
637 South 2nd Street, Central City, KY
42330, United States

Hours

Reviews

3.9
507 reviews
5 stars
231
4 stars
131
3 stars
63
2 stars
28
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, with long wait times and orders taking too long to fulfill.

Food Quality

There were numerous complaints about food being cold, improperly prepared, or missing items, although some customers enjoyed their meals.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables, sticky floors, and issues with the bathrooms.

Customer Service

While some customers praised friendly staff, others reported rude service and unhelpful responses to complaints.
  • PP
    Paul Patel
    1 day ago
    5.0
    Very clear, friendly, and professional service. Staff was welcoming and efficient. Overall a great experience—excellent job
  • SF
    Sortia Finn
    Nov 30, 2025
    3.0
    Splendid but they did NOT have a meat mountain. My fellow meat fiends STAY WEARY
  • AM
    Amber Mingle
    Oct 15, 2025
    5.0
    Fast service and delicious food
  • CT
    Carrolyn Tucker
    Sep 21, 2025
    5.0
    The servers were considerate and friendly. Our sandwiches were fresh, hot, and delicious.
  • TD
    Teresa M .D.
    Sep 3, 2025
    3.0
    There was one gentleman his name was Chris. At the Central city Kentucky arby's, that was nice. We stood at the counter waiting to be waited on why. Whoever was fixing the food gentleman was on his phone. And he yelled for someone else.That's when the gentleman chris came and helped
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