At FiveStar, we take pride in providing excellent customer service and quality products. From the fuel we sell to the fresh food we prepare daily, we strive to provide the best for our customers. With over 90 locations in Kentucky, Indiana, and Tennessee, FiveStar is ready to greet you with fast friendly service.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.