Mixed reviews on service; some customers praised friendly staff while others reported rude behavior and slow service.
Food Consistency
Food quality varied; some enjoyed fresh and hot meals, while others received incorrect or cold orders.
Cleanliness Issues
Concerns raised about cleanliness, particularly in the dining area and bathrooms.
Wait Times
Long wait times reported frequently, especially during busy hours, leading to dissatisfaction.
Positive Experiences
Many customers expressed love for the food, especially ice cream and breakfast items, highlighting positive experiences despite some issues.
SS
shaymac
Oct 27, 2025
1.0
Didn’t hardly see a single employee without their phones in their hand. Complete shocker when half of my food was wrong or missing. This place used to have amazing service but now is very lackluster and lazy.
TM
Tyler Mullins
Sep 30, 2025
1.0
They have gotten to where they are extremely slow. You have to wait 40+ minutes for some chicken tenders and a burger.
CH
Christopher Hieatt
Sep 13, 2025
5.0
The order I placed for my breakfast bowl was perfect the employees at this DQ are on point
DP
DENNIS PETERSON
Aug 17, 2025
1.0
Asked for a Carmel sundae and the Carmel was just placed around the ice cream instead of over it.
SR
Stephanie Rigsby
Aug 13, 2025
2.0
I was the only customer in the dining room. Employees let my food sit for several minutes, not once giving it to me so I can eat it warm. I finally said something and they go “oh this is yours?” My food was cold. Not impressed.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Cave City?
Dairy Queen Grill & Chill is open Monday to Thursday from 6:00 AM to 9:30 PM, Friday and Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:30 PM.
Where is Dairy Queen Grill & Chill located in Cave City?
It is located at 517 N Dixie Hwy, Cave City, KY 42127-9513, United States.
What types of food and treats does Dairy Queen Grill & Chill offer?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and DQCakes.com ice cream cakes.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant has booster seats, high chairs, is family-friendly, welcomes children, and has accessible wheelchair facilities.
Does Dairy Queen Grill & Chill have drive-thru and seating options?
Yes, it offers both drive-thru service and seating for customers.
Can I order food online from Dairy Queen Grill & Chill in Cave City?
Yes, you can place orders online for pickup via their official ordering website.
Are there restrooms available at Dairy Queen Grill & Chill?
Yes, the location includes restroom facilities for customers.
What nearby accommodation options are available near Dairy Queen Grill & Chill?
Nearby hotels and motels include Wigwam Village #2, Countryside Inn, OYO Hotel Cave City KY, Budget Inn Motel, and Holiday Motel, making it convenient for travelers to dine here.
What other local businesses are near Dairy Queen Grill & Chill that customers might visit?
Customers might also visit nearby places like South Central Bank for banking, Jan's Consignment for thrift shopping, and B & C II for groceries and convenience items.
Are there recreational or park areas near Dairy Queen Grill & Chill for family activities?
Yes, Happy Trails RV Park offers a campground nearby, and Cave County Fitness provides a gym and sports venue, ideal for families and active visitors.