Papa Johns Pizza

3.6
293 reviews
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Business Details

1415 HIGHLAND AVE, Carrollton, KY
41008, United States
(502) 732-6611
https://locations.papajohns.com/united-states/ky/41008/carrollton/1415-highland-ave?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Carrollton, KY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Carrollton pizza for any occasion. Call us for pizza delivery in Carrollton or stop by 1415 HIGHLAND AVE for carryout to order the best pizza in Carrollton, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1415 HIGHLAND AVE, Carrollton, KY
41008, United States

Hours

Reviews

3.6
293 reviews
5 stars
124
4 stars
59
3 stars
34
2 stars
15
1 star
61

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the pizza for being hot, fresh, and delicious, although there were complaints about specific items being poorly made.

Service Issues

Numerous reviews highlighted poor customer service, including long wait times, rude staff, and incorrect orders.

Delivery Problems

Several customers experienced significant delays in delivery, with some waiting over two hours for their orders.

Staff Friendliness

While some reviews noted friendly staff, others reported rude interactions, particularly during busy hours.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, leading to customer frustration.
  • AC
    Abagaile Coleman
    4 days ago
    1.0
    We ordered from this location and I guess they've started to use doordash for their delivery service? The person stole our food and when we called to this location they quoted us ANOTHER hour to get our food. Will not order from here again!!!! So frustrating that someone can steal food and you can't even get in contact with that person.
  • CS
    Carrie Sutton
    Sep 8, 2025
    4.0
    It's a typical Papa John's.
  • SN
    Stephanie Nelson
    Aug 21, 2025
    5.0
    Pizza was delicious.
  • AH
    Alanea Hawkins
    Aug 1, 2025
    5.0
    I absolutely love this Papa John’s location! Every time I order from here, the food is hot, fresh, and delicious—I’ve never had a meal I didn’t like. The staff are incredible: always friendly, professional, and go out of their way to make sure everything is just right. The store is spotless every time I stop in, and the service is impressively fast, whether I’m picking up or getting delivery. Hands down, my favorite pizza place in town.
  • HF
    Heather Frazier
    Jun 29, 2025
    3.0
    The pizza itself was great—fresh, hot, and ready quickly. No complaints at all when it comes to the quality or speed of the food. That said, the service experience left a lot to be desired. When I walked in, no one greeted me. I stood there for a bit feeling awkward while several employees walked around, visibly busy, but not one person acknowledged me or made eye contact. Everyone seemed annoyed or just completely checked out. Eventually, someone from the back came up to the counter to help me, but the lack of any basic customer interaction was disappointing. I don’t expect over-the-top energy, but a simple “Hey, we’ll be right with you” or even a smile would’ve gone a long way. Hoping this was just an off day, because the food really was great.
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Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery at Papa Johns Pizza in Carrollton?

Delivery is available Monday to Thursday from 9:30 AM to midnight, Friday and Saturday from 9:30 AM to 1:00 AM, and Sunday from 11:00 AM to midnight.

Where is Papa Johns Pizza located in Carrollton, KY?

Papa Johns Pizza is located at 1415 Highland Ave, Carrollton, KY 41008, USA.