Arby's

3.8
1080 reviews
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Business Details

3055 Hwy 227, Carrollton, KY
41008, United States
(502) 732-4779
http://www.arbys.com/locations/us/ky/carrollton/3055-hwy-227/store-6311
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3055 Hwy 227, Carrollton, KY
41008, United States

Hours

Reviews

3.8
1,080 reviews
5 stars
437
4 stars
272
3 stars
185
2 stars
75
1 star
111

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items.

Customer Service

Mixed feedback on service quality; some praised friendly staff while others noted rudeness and lack of professionalism.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others received cold or poorly prepared food.

Cleanliness

Several reviews highlighted cleanliness issues in the restaurant and restrooms.

Pricing

Customers expressed concerns about high prices relative to food quality and portion sizes.
  • DM
    Daniel Matz
    Dec 29, 2025
    3.0
    The restroom was disgusting. The food was fast, however the fries were undercooked, and my sandwich was over salted, and over cheesed. Most the tables weee dirty.
  • JS
    Jerryaint Skeeredtattoo
    Dec 13, 2025
    1.0
    Every time drive through order is wrong or you don’t get everything French dip no dip straight fries get curly fries no wonder everybody goes to McDonald’s or Wendy’s anywhere but there won’t go back this isn’t the first or even second this is happened they need to close and let Burger King come back
  • AH
    Andrew Hainen
    Nov 29, 2025
    1.0
    Charged for food, then didn’t have the food they charged me for. Bathrooms were atrocious
  • SS
    SMAvenger
    Nov 24, 2025
    4.0
    They’re as good as you can expect for fast food processed roast beef material. Like all fast food…and restaurants in general… the prices went ridiculously high, while the product stayed the same.
  • MM
    Meagan McCutcheon
    Nov 16, 2025
    1.0
    We chose Arby’s out of the 3-4 options at this exit because I was able to verify a bogo sandwich coupon would be accepted at this exact location on the app. However, they said they couldn’t honor it. The cashier was unsure how so she went to get the manager who applied offered zero customer service towards a solution.
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