Service Speed
Customers consistently reported long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor food quality, leading to customer dissatisfaction.
Food Quality
Feedback indicated that food was often cold, poorly prepared, or lacking in ingredients, with some customers expressing disappointment in the overall quality.
Staff Behavior
Several customers noted unprofessional behavior from staff, including rudeness and lack of attention to customers waiting for service.