McDonald's

3.6
1390 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
605 E Broadway, Campbellsville, KY
42718, United States

Hours

Reviews

3.6
1,390 reviews
5 stars
480
4 stars
322
3 stars
274
2 stars
116
1 star
198

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, particularly during night shifts, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and long wait times, especially for drive-thru and online orders.

Cleanliness

Several customers noted that the restaurant was dirty, with complaints about unsanitary conditions and pest issues.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold, stale, or improperly prepared items.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and enjoyed specific menu items, indicating that experiences can vary.
  • SL
    Samuel Luttrell
    Nov 5, 2025
    1.0
    Should be shut down. If there was ANY another choices in this town.. Everyone would go somewhere else.. I have personally seen the OWNER bring boxs if frozen burger Patty's In the trunk of a car from another town.
  • AA
    Ansley
    Sep 30, 2025
    3.0
    It's McDonald's man. It's there.
  • KB
    Kayden Bell
    Sep 25, 2025
    1.0
    Was a very very bad experience there attitude on Night shift is very terrible no smiles no greeting my MChicken was wrong I asked for a spicy on what I told there night shift manger when taking my order,I had got my food and it was wrong told her could she make my spicy and bc it was hard as a rock she had told me that it’s always like that .I just looked at her and shook my head very bad and will be calling corporate was a shame
  • SR
    Sarah Rivera
    Sep 15, 2025
    1.0
    If ya don't mind deating with flies attacking you wile you are eating, always loaded with flies inside the restaurant. Never have I ever been in a McDonald's that had so many flies. WTH. IS WRONG? OWNERS can't afford pest control?
  • JS
    Jacques S
    Sep 13, 2025
    1.0
    Not fast food when you have to wait 10 minutes outside at the 3rd window, then come inside to get a refund and wait 5 minutes for someone to acknowledge you just to get the food they forgot about. Not even the first time this has happened is the past month.

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's in Campbellsville, KY?

McDonald's in Campbellsville, KY is open 24 hours a day, 7 days a week, including delivery and drive-through services.

Does this McDonald's location offer delivery services?

Yes, this McDonald's location offers 24/7 delivery service, which can be accessed online at https://mcdonalds.order.online/business/-5579.