Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.8
440 reviews
5 stars
189
4 stars
103
3 stars
60
2 stars
25
1 star
63
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported long wait times, often exceeding 30 minutes, especially in the drive-thru.
Food Quality
While many customers enjoyed the food, there were frequent complaints about cold items and incorrect orders.
Staff Attitude
Reviews highlighted a mix of friendly and rude staff interactions, with some customers feeling ignored or poorly treated.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the dining area, including dirty tables and floors.
Pricing Concerns
Several customers felt that the prices were too high for the quality and service received.
ES
Emily Smith
Feb 22, 2026
1.0
Slowest Dairy Queen I have ever been too.
Every single time I go thru the drive thru, it’s always over 15min wait whether it’s one or 5 cars in front of u, doesn’t matter.
BA
Braydon A
Jan 24, 2026
5.0
Food is top tier , employee doesn’t look the happiest but the food hits the right spot every time that it makes up for it
PF
Phillip Fisher
Jan 21, 2026
1.0
Food was cold and queso was rubber .
They would not make it right
MB
M B
Dec 28, 2025
1.0
Just went to the DQ in Campbellsville and couldn’t even get acknowledged 🤣. At least 3 employees looked at us and didn’t say a word. Looked like they were only concerned with the drive thru… we left after about 5 minutes…. What a joke
PW
Pamela Walker
Nov 16, 2025
2.0
My mom ordered a chicken and cheese stick balls and Bread and gravy and it costed 25 or 24 and my sister got the bread and gravy because he was hungry what a waste of money but it tasted good
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Campbellsville, KY?
Dairy Queen Grill & Chill is open daily from 7:00 AM to 10:30 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 207 Jordan Dr, Campbellsville, KY 42718-2566, USA.
Does Dairy Queen Grill & Chill offer soft-serve ice cream and signature shakes?
Yes, soft-serve ice cream and signature shakes are specialties on their menu.
Can I place an order online for pickup at Dairy Queen Grill & Chill?
Yes, you can place an online pickup order through their official website.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating options?
Yes, they offer both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill wheelchair accessible and family-friendly?
Yes, the location is wheelchair accessible and welcomes families and children.
Are there booster seats and high chairs available at Dairy Queen Grill & Chill?
Yes, booster seats and high chairs are provided to accommodate children.
What nearby stores can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
You can visit nearby stores such as Shoe Sensation, JCPenney, Marshalls, and Five Below, which are all close by for shopping convenience.
Are there any fitness or recreational centers near Dairy Queen Grill & Chill?
Yes, Planet Fitness gym is located nearby where you can work out before or after your visit.
What other dining options are near Dairy Queen Grill & Chill in Campbellsville?
Nearby dining options include Burger King and Colton's Steak House & Grill, which offer different menus you might enjoy along with Dairy Queen.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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