Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Hours
Reviews
3.8
436 reviews
5 stars
188
4 stars
102
3 stars
60
2 stars
25
1 star
61
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, often exceeding 30 minutes, leading to frustration.
Food Quality
While many customers enjoyed the food, there were consistent complaints about incorrect orders and food being served cold.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the dining area, with dirty tables and floors being a common issue.
Staff Attitude
Customer service was often described as rude or disinterested, with several instances of staff not acknowledging customers.
Menu Availability
Customers noted that menu items were frequently unavailable, leading to disappointment during their visits.
- MBM BDec 28, 20251.0Just went to the DQ in Campbellsville and couldn’t even get acknowledged 🤣. At least 3 employees looked at us and didn’t say a word. Looked like they were only concerned with the drive thru… we left after about 5 minutes…. What a joke
- PWPamela WalkerNov 16, 20252.0My mom ordered a chicken and cheese stick balls and Bread and gravy and it costed 25 or 24 and my sister got the bread and gravy because he was hungry what a waste of money but it tasted good
- RDRaven DanielaNov 15, 20252.0Horrible. Waited 30 minutes for cold food. Refused to take cash, said its be a long wait if we paid with cash. Found a hair in my ice cream (after waiting another 10 mins on it. Workers were standing around doing nothing while 1 person cooked. Manager needs fired if they even have one
- AWAva WooleyNov 9, 20252.0Food was handled with bare hands while handling the money and food was not made well.
- AAAnsleyOct 8, 20253.0Pretty average, but sometimes average is a good thing!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Campbellsville, KY?
Dairy Queen Grill & Chill is open daily from 7:00 AM to 10:30 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 207 Jordan Dr, Campbellsville, KY 42718-2566, USA.
Does Dairy Queen Grill & Chill offer soft-serve ice cream and signature shakes?
Yes, soft-serve ice cream and signature shakes are specialties on their menu.
Can I place an order online for pickup at Dairy Queen Grill & Chill?
Yes, you can place an online pickup order through their official website.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating options?
Yes, they offer both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill wheelchair accessible and family-friendly?
Yes, the location is wheelchair accessible and welcomes families and children.
Are there booster seats and high chairs available at Dairy Queen Grill & Chill?
Yes, booster seats and high chairs are provided to accommodate children.
What nearby stores can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
You can visit nearby stores such as Shoe Sensation, JCPenney, Marshalls, and Five Below, which are all close by for shopping convenience.
Are there any fitness or recreational centers near Dairy Queen Grill & Chill?
Yes, Planet Fitness gym is located nearby where you can work out before or after your visit.
What other dining options are near Dairy Queen Grill & Chill in Campbellsville?
Nearby dining options include Burger King and Colton's Steak House & Grill, which offer different menus you might enjoy along with Dairy Queen.