Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers reported mixed experiences with food quality, with some praising the freshness and taste while others noted issues with cold or poorly prepared items.
Service Issues
There were numerous complaints about slow service, incorrect orders, and rude staff, particularly in the drive-thru.
Pricing Concerns
Many customers expressed that the prices are high for the portion sizes and quality of food received.
Cleanliness
While some reviews mentioned cleanliness and well-maintained facilities, others reported unsanitary conditions, particularly in the bathrooms.
Positive Experiences
Despite the negatives, several customers highlighted excellent service and enjoyable food experiences, particularly at specific locations.
BL
BrandyKay Lorenz
Dec 4, 2025
1.0
10.99 for a steak nugget bowl...you forgot my Mac n cheese 🤤..do better
LJ
Little Rock Joe
Nov 25, 2025
3.0
I waited 8 minutes in the drive through and was excited that my food was being cooked fresh.🤣 My chicken club was sloppy and too saucy to eat. My mozzarella sticks were not cooked all the way and not hot in the middle. Lastly the fries...they had to have been under a lamp more than 10 minutes, and everybody likes Arby's curly fries. Don't go here at night.
MD
Misty Decker
Sep 26, 2025
3.0
I love Arby's but here in the last few months everytime I go I am so disappointed in the fries. They are always tiny little hard pieces. And I usually get the French dip but this last time there wasn't even enough juice to finish my while sandwich...😒
DC
Debra Collins
Sep 19, 2025
5.0
Arby q's were delicious
MT
Melinda Kay Tweedy
Sep 17, 2025
5.0
Arby’s in campbellsville is delicious. They serve their food hot and fresh every time and the workers are always so nice and professional. I called today to thank them for everything and the manager was very appreciative. They beat all the fast food restaurants here in campbellsville!