Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.7
686 reviews
5 stars
298
4 stars
145
3 stars
79
2 stars
53
1 star
111
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Food Quality
Customers frequently reported issues with food quality, including cold meals, incorrect items, and unsatisfactory presentation.
Cleanliness
Several reviews mentioned cleanliness concerns, particularly in the dining area and bathrooms.
Inconsistent Availability
Customers noted that the location often ran out of menu items and had inconsistent hours, leading to frustration.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and noted good experiences with certain menu items.
JS
Jennifer Sutton
3 days ago
1.0
We went to this dq during a long day of traveling and had to wait 20 minutes for our food inside while they only served the drive through.
VJ
vanderstelt jamie
Feb 13, 2026
1.0
The cupcake didn't have any fudge in it. And the hot fudge sundae barely had any hot fudge on it. Both of the Frozen treats were lacking in the fudge department.
CM
Cory Mannon
Jan 13, 2026
4.0
Love dairy queen food is excellent every time I highly recommend
JN
Jimmy Neal
Dec 8, 2025
1.0
Guess napkins cost extra, didn't get my drink gave me the wrong sandwich, il spend my money elsewhere lol
DW
Dakota White
Nov 27, 2025
1.0
First time I've ever been to a dairy queen that "couldn't serve ice cream"
It is located at 4388 US Hwy 62, Calvert City, KY, 42029, United States.
What are the opening hours of Dairy Queen Grill & Chill?
Dairy Queen is open daily from 7:00 AM to 10:00 PM. It is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, the location offers both drive-thru service and seating with family-friendly amenities including booster seats and high chairs.
Is Dairy Queen Grill & Chill accessible for families with children?
Yes, the location is family-friendly, welcomes children, and provides booster and high chairs for kids.
Can I order Dairy Queen Grill & Chill menu items online or use deals through an app?
Yes, you can order online for pickup through their website and download the Dairy Queen app for exclusive deals and mobile ordering rewards.
Does Dairy Queen Grill & Chill have free WiFi and restroom facilities?
Yes, the restaurant provides free WiFi and has restroom facilities available for customers.
Which nearby places can I visit along with Dairy Queen Grill & Chill in Calvert City?
Nearby you can visit Good Spirits Wine and Tobacco, ProWash car wash, Heritage Bank, FiveStar gas station and convenience store, and Revolution Fitness gym, among others, making it convenient to combine errands or activities.
Is there a nearby location to exchange money or find an ATM close to Dairy Queen Grill & Chill?
Yes, the Cash2Bitcoin ATM and Western Union financial services are close by for convenient money exchange and ATM access near Dairy Queen.
Are there fitness or health facilities nearby Dairy Queen Grill & Chill for customers looking to combine meals with exercise?
Yes, gyms like Revolution Fitness, Calvert City Curves, and Biokinetics physical therapy center are located nearby, allowing customers to enjoy a workout before or after visiting Dairy Queen.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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