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Brand Certified

Arby's

4.0
(1359 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2966 Us Hwy 62, Calvert City, KY
42029, United States

Hours

Reviews

4.0
1,359 reviews
5 stars
623
4 stars
361
3 stars
215
2 stars
67
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied, with some praising friendly and attentive staff, while others reported rude or dismissive behavior.

Food Quality

Food quality was inconsistent, with reports of cold, overcooked, or improperly prepared items, alongside some positive mentions of fresh and hot food.

Cleanliness

Cleanliness received mixed reviews; some customers noted clean dining areas and restrooms, while others reported unsanitary conditions.

Pricing

Several customers expressed concerns about high prices, particularly in relation to the quality and portion sizes of the food.
  • MB
    Max Black
    Feb 24, 2026
    2.0
    The little red head behind the counter named Lilly seems to be a problem. The girl taking my order couldn’t even hear me for how loud and obnoxious she was being. It was very clear the cashier was also put out with her by the look on her face. She messed up my order to add to it all which was ridiculous considering it was just two sandwiches. PAY ATTENTION. It seems talking out of her behind was more important than doing her job. I swear kids these days should not be allowed to work if they can not maintain a proper and professional personality. won’t be back if I ever see her behind the counter. I’ll just eat the gas station food. You lose good service to employees like Lilly. Control them before they control your clientele.
  • SC
    Steven Carter
    Feb 6, 2026
    5.0
    Nice
  • HH
    Heorhii Hryhorian
    Jan 22, 2026
    1.0
    Waiting 15 minutes on someone to make an order and didn’t, cause they just serving drive thru and I guess don’t have a time on me.
  • CB
    Chris Binder
    Jan 20, 2026
    1.0
    Told me she can't make me turkey sliders when every single Arby's makes turkey sliders. Weird..
  • NB
    Noneya Business
    Jan 8, 2026
    5.0
    Devin was the lady who took my order ,she was so nice and beautiful. Prettiest woman in Kentucky

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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