McDonald's

3.4
2098 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5878 Hopkinsville Rd, Cadiz, KY
42211, United States

Hours

Reviews

3.4
2,098 reviews
5 stars
679
4 stars
422
3 stars
423
2 stars
205
1 star
369

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While some staff members, like Tonya, received praise for their friendliness and service, many reviews highlighted rude behavior and poor customer service from other employees.

Cleanliness Issues

Numerous customers reported unsanitary conditions in the bathrooms and dining area, with complaints about dirty tables and flies.

Order Accuracy

There were frequent complaints about incorrect orders and long wait times, leading to customer frustration.

Food Quality

Several reviews mentioned that the food was often cold, poorly prepared, or not up to McDonald's standards.

Overall Experience

Customer experiences varied widely, with some expressing satisfaction while others described chaotic service and a lack of management oversight.
  • MS
    MARK STEINMETZ
    Nov 3, 2025
    1.0
    ordered carry out at 8 PM. Chicken, fries and two cheeseburgers were all barely warm. Bathrooms were not clean, out of toilet paper not up to McDonald’s standards
  • LM
    Lukas Morris
    Oct 24, 2025
    5.0
    Keep that million $$$ smile Latonya. Me and my family will really miss seeing you and chatting with you. You're a very happy lady. Stay smiling with that beautiful smile! Good luck from the Morris's
  • CC
    Carlos Carter
    Oct 24, 2025
    5.0
    Tonya, Tonya, Tonya, a lovely kind hearted lady. That I have had the privilege to see almost every morning since she started working at this location. She knows my order to the T. I don't have to ask for my mustard or my salt packets. Lady I wish you well on your trip to North Carolina. Me and my wife are praying for you. We will stay in contact. Make sure to stay humble young lady. Best wishes Carlos&Angie
  • TC
    Tameika Clary
    Oct 24, 2025
    5.0
    Wishing you the best of luck Tonya. Thanks for always smiling and just being a very positive happy woman. My frappes won't be the same anymore. You told me daily that it made it with love.
  • JW
    Jumal Williams
    Oct 24, 2025
    5.0
    Tonya is a very wonderful young lady. I know she will be gone by the time this review is seen. But darling please stay wonderful and humble. You are a very amazing young lady. You always make me and my family smile when we come through the drive thru. Good luck on your move and we're wishing you peace and blessings

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Cadiz, KY?

McDonald's in Cadiz, KY is open daily from 4:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available Monday through Thursday and Sunday from 5:00 AM to 10:30 PM, and Friday and Saturday from 5:00 AM to 11:30 PM.