Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
1,045 reviews
5 stars
481
4 stars
289
3 stars
137
2 stars
45
1 star
93
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items.
Service Speed
Customers frequently mentioned slow service, particularly during busy times.
Food Quality
The quality of food was inconsistent, with some customers receiving fresh and hot meals while others reported cold or poorly prepared items.
Staff Attitude
Customer experiences varied with staff friendliness, with some praising the service while others noted rudeness or lack of attentiveness.
Cleanliness
Several reviews highlighted the cleanliness of the restaurant, although some noted issues with maintenance.
- CBChelsey Burton1 day ago1.0Came through the drive thru today and it never fails every time i get 10 piece nugget meal my nuggets are always hard as a rock !!!! This is getting old . I will never come to this Wendy’s ever again !!
- MAmichael apoian1 day ago5.0Always great, there mgrs are Amazing.
- JBJoe BlairNov 11, 20251.0This is the worst Wendy's for deliveries. They never get the order right and you can't get a hold of anyone to get it fixed, refunded, or anything else. They are an embarrassment to what is normally a good chain.
- FFFreedom1776Oct 24, 20251.0It's Friday 10/24/25 and I've been sitting in the drive thru for over 15 minutes, 10 cars back and haven't moved over one inch. This is not acceptable for a staff shortage on a Friday at dinner time rush.
- CCchris curransSep 27, 20252.0Maybe 2 people in front of us to order (inside), so no rush. The young man at the register took our order precisely, however what we received was anything but that. Oh you didn't want cheese on that single? Too bad. You wanted spicy nuggets? Here's some that have been in the warmer since yesterday. Tough and barely warm. This after I heard one of the ladies yell "dropping nuggets." As if the fries arent bad enough, now I get stale nuggets and singles with cheese when our order asked for no cheese. Almost makes the 30+ minute wait at Sonic worth it.
Frequently Asked Questions About Wendy's
Is Burlington Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's in Burlington, KY?
Wendy's drive-thru is open Monday to Friday from 6:00 AM to midnight, and on Saturday and Sunday from 6:30 AM to midnight.
Does the Burlington Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's in Burlington?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
Is delivery available from this Wendy's location?
Delivery is available where offered. You can check availability by entering your address at order.wendys.com or via the Wendy's mobile app.
How can I contact the Burlington Wendy's with questions or feedback?
You can call the location directly at (859) 371-0136, use the Live Chat on Wendy's Contact page, or fill out the Customer Satisfaction Survey online.
What are the dine-in and takeout options at Wendy's?
Wendy's offers dine-in, takeout, drive-thru, and delivery where available. They do not offer curbside pickup at this location.
Are there any nearby banks or ATMs near Wendy's in Burlington for convenience?
Yes, nearby are First Financial Bank, Fifth Third Bank, Chase Bank, and ATMs like LibertyX Bitcoin ATM, Bitcoin ATM Teller - Coinhub, and PNC ATM, making it convenient to handle cash or banking before or after your meal.
What nearby restaurants can I visit along with Wendy's in Burlington?
Nearby dining options include Snappy Tomato Pizza - Burlington, Frisch's Big Boy for breakfast and burgers, Arby's, White Castle, Skyline Chili, and Penn Station East Coast Subs for a variety of fast food and casual dining experiences.
Are there any nearby convenience stores or pharmacies close to Wendy's?
Yes, Walgreens and United Dairy Farmers convenience stores are nearby, providing options for pharmacy items, groceries, and snacks before or after your visit to Wendy's.
What other services are available near Wendy's in Burlington?
In the vicinity, there are fitness centers like Anytime Fitness, automotive services such as Valvoline Instant Oil Change and Carroll's Auto Service, beauty salons including Baja Salon and L.A. Nails, and even event planning services at The Deters Company.