Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
1,040 reviews
5 stars
478
4 stars
288
3 stars
137
2 stars
45
1 star
92
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.
Food Quality
Food quality was inconsistent, with some customers receiving fresh and hot meals while others reported cold or undercooked items.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others noted rudeness and lack of attentiveness.
Cleanliness
The restaurant was often described as clean, but some customers reported messy conditions during busy times.
- JBJoe BlairNov 11, 20251.0This is the worst Wendy's for deliveries. They never get the order right and you can't get a hold of anyone to get it fixed, refunded, or anything else. They are an embarrassment to what is normally a good chain.
- FFFreedom1776Oct 24, 20251.0It's Friday 10/24/25 and I've been sitting in the drive thru for over 15 minutes, 10 cars back and haven't moved over one inch. This is not acceptable for a staff shortage on a Friday at dinner time rush.
- GHGhost HammerOct 1, 20255.0Had a double baconator with fries
- SCSteve CovingtonSep 28, 20252.0On 9/28/25 I went to Wendys to get lunch for my wife and I. I Ordered two meals Large. The drinks were to be Coke and Dr. Peper. The machine said they were not available. I chose something else. This was lunch time. You would thing this time of day your drink machine was maintaned.
- CCchris curransSep 27, 20252.0Maybe 2 people in front of us to order (inside), so no rush. The young man at the register took our order precisely, however what we received was anything but that. Oh you didn't want cheese on that single? Too bad. You wanted spicy nuggets? Here's some that have been in the warmer since yesterday. Tough and barely warm. This after I heard one of the ladies yell "dropping nuggets." As if the fries arent bad enough, now I get stale nuggets and singles with cheese when our order asked for no cheese. Almost makes the 30+ minute wait at Sonic worth it.
Frequently Asked Questions About Wendy's
Is Burlington Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Burlington, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Burlington, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (859) 371-0136.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Burlington Wendy’s serve breakfast?
Yes, this Wendy’s location in Burlington, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's in Burlington, KY?
Wendy's drive-thru is open Monday to Friday from 6:00 AM to midnight, and on Saturday and Sunday from 6:30 AM to midnight.
Does the Burlington Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's in Burlington?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
Is delivery available from this Wendy's location?
Delivery is available where offered. You can check availability by entering your address at order.wendys.com or via the Wendy's mobile app.
How can I contact the Burlington Wendy's with questions or feedback?
You can call the location directly at (859) 371-0136, use the Live Chat on Wendy's Contact page, or fill out the Customer Satisfaction Survey online.
What are the dine-in and takeout options at Wendy's?
Wendy's offers dine-in, takeout, drive-thru, and delivery where available. They do not offer curbside pickup at this location.
Are there any nearby banks or ATMs near Wendy's in Burlington for convenience?
Yes, nearby are First Financial Bank, Fifth Third Bank, Chase Bank, and ATMs like LibertyX Bitcoin ATM, Bitcoin ATM Teller - Coinhub, and PNC ATM, making it convenient to handle cash or banking before or after your meal.
What nearby restaurants can I visit along with Wendy's in Burlington?
Nearby dining options include Snappy Tomato Pizza - Burlington, Frisch's Big Boy for breakfast and burgers, Arby's, White Castle, Skyline Chili, and Penn Station East Coast Subs for a variety of fast food and casual dining experiences.
Are there any nearby convenience stores or pharmacies close to Wendy's?
Yes, Walgreens and United Dairy Farmers convenience stores are nearby, providing options for pharmacy items, groceries, and snacks before or after your visit to Wendy's.
What other services are available near Wendy's in Burlington?
In the vicinity, there are fitness centers like Anytime Fitness, automotive services such as Valvoline Instant Oil Change and Carroll's Auto Service, beauty salons including Baja Salon and L.A. Nails, and even event planning services at The Deters Company.