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Gold Star

4.1
(582 reviews)
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Business Details

2355 Burlington Pike, Burlington, KY
41005, United States
(859) 586-6593
https://locations.goldstarchili.com/ky-burlington-2355-burlington-pike-a2a11057e936
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About

Fast Food Restaurant
We serve up small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers crafted by hand and made to order. Our chili is cooked in small batches to ensure the quality, flavor and texture are perfect, every time. And the burgers? Well, they really are from flat top grill heaven - juicy, perfectly cooked and even better when topped with our famous chili.

Location

Gold Star
2355 Burlington Pike, Burlington, KY
41005, United States

Hours

Reviews

4.1
582 reviews
5 stars
325
4 stars
132
3 stars
60
2 stars
17
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted rude staff interactions and poor customer service experiences, including long wait times and unhelpful management.

Food Quality

While many customers praised the food as delicious, there were complaints about inconsistency, such as cold or poorly prepared items.

Cleanliness

Several customers noted the cleanliness of the restaurant, with some specifically mentioning the well-maintained environment.

Positive Experiences

Despite some negative feedback, many customers expressed satisfaction with their overall dining experience, highlighting friendly staff and good food.
  • AB
    Amber Bagby
    4 days ago
    1.0
    They are cheap. Refuse to give you crackers through the drive thru but if you go inside you get as many as you want. Overall employees are rude. Nothing will be done to fix the issues. They will always be a problem due to the owner.
  • SI
    Step In
    Feb 19, 2026
    1.0
    I stopped in with my wife after having surgery on my foot to have dinner. Got 3 cheese coneys and a large drink from the drive through and ate in the parking lot. My wife walked in to get a refill as we never left the property we figured it would be fine, she was denied the refill and was told if you came through the drive through it's over. Spent $3 + on a large drink and they're too cheap to give a refill. They won't get my business anymore for the cost of filling up half a cup of Mellow Yellow
  • AW
    Alex Wagner
    Feb 17, 2026
    5.0
    Fantastic food and service!
  • JT
    Jeff Tackett
    Jan 6, 2026
    5.0
    Delicious
  • ES
    Evan Scott
    Dec 18, 2025
    1.0
    $10 for a 3-way and they still skimp you on cheese, a 2 finger pinch in a cup is completely unacceptable and when i called of course got nothing but a rude manager 0/10 won’t be back to that location that’s forsure and i recommend you don’t either
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Frequently Asked Questions About Gold Star

Where is Gold Star located?

Gold Star is located at 2355 Burlington Pike, Burlington, KY 41005, United States.

What type of food does Gold Star serve?

Gold Star serves small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers crafted by hand and made to order.

Brand Certified Facts from Gold Star

This information is certified by Gold Star and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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