Brand Certified
Donatos Pizza
4.0(281 reviews)
Certified by Donatos Pizza • Mar 01, 2026
Business Details
1800 Patrick Drive, Burlington, KY
41005, United States
Certified by Donatos Pizza • Mar 01, 2026
(859) 689-7500
Certified by Donatos Pizza • Mar 01, 2026
https://www.donatos.com
Certified by Donatos Pizza • Mar 01, 2026
About
Certified by Donatos Pizza • Mar 01, 2026
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
Location
Certified by Donatos Pizza • Mar 01, 2026
Hours
Certified by Donatos Pizza • Mar 01, 2026
Reviews
4.0
281 reviews
5 stars
151
4 stars
58
3 stars
22
2 stars
12
1 star
38
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported poor service, including unresponsive staff, long wait times, and incorrect orders.
Food Quality
Inconsistencies in food quality were noted, with several complaints about burnt items and incorrect orders.
Positive Experiences
Despite the issues, many customers praised the taste of the pizza and the friendliness of the staff.
Cleanliness Concerns
Several reviews highlighted cleanliness issues in the dining area and restrooms.
Delivery Problems
Customers frequently experienced delays and issues with delivery, including cold food and missing items.
- KKKevinDec 11, 20251.0Just walked out of donatos it was a lack of hospitality and it seems like someone doesn't like their job his name is Carter. I walked in around 5:50 p.m. in a good mood ,just to walk right out because of the negative energy he was given off. I asked him how things were going he never responded so I asked him again hey mumboot something never looked up at me. These are the type of people you got representing your business good luck
- AFalex fletch (fletch)Dec 3, 20251.0tip is always added on without me adding it. pizza is never cut always have to cut it at home and my bread sticks never have sauce with them.
- KBKaden BolesOct 5, 20251.0Awful! Got a store credit from a different donatos where they told me I could use this credit at any location and this Burlington store would not honor it. Pathetic!
- JIJamie IngramFeb 26, 20253.0Food was good. A little well done on the underside of the cheesebread. Very friendly staff and I was helped right away. My gripe is this; how do you have a sit -down pizza place with no fountain drinks anymore in a newly renovated space?
- RRRoxxieDec 20, 20235.0Always great food!(pizza & salads)--friendly people! Been getting food here foryeats
Frequently Asked Questions About Donatos Pizza
What makes Donatos Pizza unique compared to other pizza restaurants?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust, offering a family-owned pizza experience since 1963.
Where is Donatos Pizza in Burlington, KY located?
Donatos Pizza is located at 1800 Patrick Drive, Burlington, KY 41005.
What are the operating hours for Donatos Pizza in Burlington, KY?
Donatos Pizza is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM to midnight on Fridays and Saturdays. It is closed on November 27, 2025.
What types of services does Donatos Pizza offer?
Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What kinds of payment options are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Donatos Pizza through an app?
Yes, you can order from Donatos Pizza through their iOS app available on the Apple App Store and their Android app on Google Play.
What types of food products does Donatos Pizza serve?
Donatos Pizza serves pizza, oven-baked subs, desserts, and appetizers, with specialities like pepperoni pizza and thin crust pizza.
Are there other pizza options nearby Donatos Pizza in Burlington?
Yes, nearby pizza options include Domino's Pizza and Burlington Domino's, both offering delivery and restaurant services for chicken wings and pizza.
What other dining options are near Donatos Pizza where I can visit before or after my meal?
Nearby dining options include Guthrie's Chicken for southern cuisine, Chipotle Mexican Grill for Mexican fast food, Golden Wok for Chinese and Asian dishes, Burger King for fast food burgers, and Starbucks for coffee and light fare.
Are there useful stores or services near Donatos Pizza that customers might find helpful?
Yes, customers visiting Donatos Pizza can also find nearby services such as AutoZone for automotive needs, Sprint Store for mobile phones, Kroger Fuel Center for gas and convenience shopping, Dollar Tree for discounted goods, and Concord Custom Cleaners for laundry and dry cleaning.
Brand Certified Facts from Donatos Pizza
This information is certified by Donatos Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website