Brand Certified
Chipotle Mexican Grill
3.6(569 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
1803 Patrick Dr, Burlington, KY
41005, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(859) 689-0105
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ky/burlington/1803-patrick-dr?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1522
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Shoppes of Burlington is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.6
569 reviews
5 stars
243
4 stars
121
3 stars
58
2 stars
38
1 star
109
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude staff, poor customer service, and unprofessional behavior from employees.
Food Quality
Customers frequently reported issues with food quality, including undercooked rice, small portions, and incorrect orders.
Cleanliness
Many reviews mentioned that the restaurant was dirty, with unsanitary conditions and unkempt dining areas.
Order Accuracy
A significant number of customers experienced problems with incorrect orders, both for in-store and online purchases.
Atmosphere
Several customers noted that the loud music made it difficult to have conversations, detracting from the dining experience.
- KKkatyFeb 20, 20264.0I usually love chipotle but their brown rice is almost always crunchyyy
- TCTanner CoffmanFeb 17, 20261.0The absolute rudest staff. And they were so skimpy with the portions. I haven't gone for a while and the portion difference was crazy. Won't be going back
- JRJenna ReacherJan 8, 20265.0The woman manager at this location is awesome!!! Rhonda.
- RSRoy SmithDec 26, 20251.0All I can say is left and went to the Hebron location. The Burlington had behavioral issues. The burrito maker was angry and couldn’t the burritos and the to go station had a guy ranting slamming spoons around and running back in forth from the prep stations with fists full of ingredients. Never have I ever seen anything like it. It was like a sequel of “One Flew Over the Cuckoo’s Nest”. Go to the Hebron location for better quality and service.
- LHLena HillardDec 8, 20251.0Wonderful good but the music is so loud you can’t hear yourself think or have a genuine conversation.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill at Shoppes of Burlington?
Chipotle Mexican Grill is located at 1803 Patrick Dr, Boone, Burlington, KY 41005, USA.
What are the operating hours of Chipotle Mexican Grill in Burlington?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, Chipotle Mexican Grill offers both in-store pickup and delivery services.
Can I order Chipotle food online or through an app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle Mexican Grill accept credit cards and offer catering services?
Yes, Chipotle accepts credit cards and provides catering services.
How can I contact Chipotle Mexican Grill in Burlington?
You can contact them by phone at +1 859-689-8105 or via email at ky.1522.burlington@chipotle.com.
What nearby places can I visit around Chipotle Mexican Grill at Shoppes of Burlington?
Nearby places include Sprint Store for electronics, Guthrie's Chicken for Southern cuisine, and Big League Haircuts for grooming services.
Are there other dining options near Chipotle Mexican Grill in Burlington?
Yes, nearby dining options include Domino's Pizza, Golden Wok (Chinese cuisine), Donatos Pizza, and Starbucks coffee shop.
What nearby services can be convenient before or after dining at Chipotle?
You can visit Concord Custom Cleaners for laundry, GNC Live Well for supplements, or Benchmark Physical Therapy for health and medical services nearby.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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