Business Details
About
Mexican Restaurant
Chipotle Shoppes of Burlington is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
564 reviews
5 stars
241
4 stars
120
3 stars
57
2 stars
38
1 star
108
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and untrained staff, leading to negative experiences.
Food Quality
Many reviews highlighted inconsistent food quality, including undercooked rice, small portions, and incorrect orders.
Cleanliness
The restaurant was often described as dirty, with unclean tables and prep areas.
Order Accuracy
Numerous customers experienced issues with incorrect orders and missing items, particularly with online orders.
Atmosphere
The loud music and overall atmosphere were noted as detracting from the dining experience.
- JRJenna Reacher4 days ago5.0The woman manager at this location is awesome!!! Rhonda.
- RSRoy SmithDec 26, 20251.0All I can say is left and went to the Hebron location. The Burlington had behavioral issues. The burrito maker was angry and couldn’t the burritos and the to go station had a guy ranting slamming spoons around and running back in forth from the prep stations with fists full of ingredients. Never have I ever seen anything like it. It was like a sequel of “One Flew Over the Cuckoo’s Nest”. Go to the Hebron location for better quality and service.
- LHLena HillardDec 8, 20251.0Wonderful good but the music is so loud you can’t hear yourself think or have a genuine conversation.
- JLJeff LoyOct 19, 20252.0Customer service is bad. Rude cashier, asking questions in this establishment is against the rules apparently. Won’t be back.
- MBMaxwell BlevinsSep 1, 20253.0Very hit or miss. Depends on who is working there.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill at Shoppes of Burlington?
Chipotle Mexican Grill is located at 1803 Patrick Dr, Boone, Burlington, KY 41005, USA.
What are the operating hours of Chipotle Mexican Grill in Burlington?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, Chipotle Mexican Grill offers both in-store pickup and delivery services.
Can I order Chipotle food online or through an app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle Mexican Grill accept credit cards and offer catering services?
Yes, Chipotle accepts credit cards and provides catering services.
How can I contact Chipotle Mexican Grill in Burlington?
You can contact them by phone at +1 859-689-8105 or via email at ky.1522.burlington@chipotle.com.
What nearby places can I visit around Chipotle Mexican Grill at Shoppes of Burlington?
Nearby places include Sprint Store for electronics, Guthrie's Chicken for Southern cuisine, and Big League Haircuts for grooming services.
Are there other dining options near Chipotle Mexican Grill in Burlington?
Yes, nearby dining options include Domino's Pizza, Golden Wok (Chinese cuisine), Donatos Pizza, and Starbucks coffee shop.
What nearby services can be convenient before or after dining at Chipotle?
You can visit Concord Custom Cleaners for laundry, GNC Live Well for supplements, or Benchmark Physical Therapy for health and medical services nearby.