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Arby's

3.5
(558 reviews)
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Business Details

1715 Burlington Pike, Burlington, KY
41005, United States
(859) 647-2420
http://www.arbys.com/locations/us/ky/burlington/1715-burlington-pike/store-7267
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1715 Burlington Pike, Burlington, KY
41005, United States

Hours

Reviews

3.5
558 reviews
5 stars
196
4 stars
123
3 stars
93
2 stars
40
1 star
106

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being cold, poorly prepared, or not matching orders.

Service Issues

Many reviews highlighted poor service, including rude staff, slow service, and frequent order mistakes.

Cleanliness

Several customers noted cleanliness issues in the restaurant, including dirty tables and unsanitary conditions.

Positive Staff Interactions

Despite negative experiences, some customers praised individual staff members for their friendliness and helpfulness.
  • HS
    Hazel Stechow
    Feb 20, 2026
    3.0
    The fish wasn't 🐟 edible. There was barely any fish. The lettuce and piece of tomato were very fresh but the sandwich was too tough to eat. The roast beef was okay. The curly fries were a mistake. My husband wanted crinkle fries but got curly fries. He said he spoke the order correctly. The order was very depressing.
  • DT
    Don Traylor
    Feb 17, 2026
    5.0
    Always good food.Two fish for $7.00
  • JT
    John Trapper
    Feb 2, 2026
    5.0
    Great food
  • DR
    Duane Race
    Dec 26, 2025
    5.0
    Great service and food
  • EK
    Erin Kroger
    Nov 30, 2025
    5.0
    Clean restaurant with kind and attentive staff.
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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