Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers reported slow service, incorrect orders, and rude staff interactions, particularly at the drive-thru.
Food Quality
There were numerous complaints about food being cold, poorly prepared, or not matching orders, with some customers describing it as inedible.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary food handling practices.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their kindness and attentiveness.
Inconsistent Experience
Overall experiences varied widely, with some customers enjoying their meals while others had significant complaints.
DR
Duane Race
Dec 26, 2025
5.0
Great service and food
EK
Erin Kroger
Nov 30, 2025
5.0
Clean restaurant with kind and attentive staff.
KC
kelly Cooper
Nov 22, 2025
4.0
So they had messed up my order and when I got home I realized it of course my son wouldn't eat his sandwich because it had toppings on it that we're not requested but I had called the restaurant and the manager had replaced the meal I just had to ride her name on a Merced and give it to them she was very apologetic and very nice about it only reason I didn't give them five stars is because of the mess up but it was fixed even though my son threw a fit I understand people make mistakes. SHOUT OUT TO OKAY Maggie for fixing my food
PP
Peter Porker
Oct 27, 2025
1.0
Local a live close by, family loves Arby’s.. just not this location. They will Litterly ask if the order is correct on the screen and they get it all wrong… poor management and training, the workers are alway nice.. but seem they can only do a poor job, always incorrect food issues, if you receive the food. Its wrong, ask for Arby’s as everyone does.. won’t receive any sauce… its a go to place,,,, just don’t go and let close down. Would post photos but cant if never received the food.. doesn’t matter if you eat in, order out DD or drive thru. They suck
SG
Sarah Gausepohl
Oct 17, 2025
1.0
Ordered delivery asked for a mix of horsey and Arby sauce. NOT a single Arby sauce! Just a pile of horsey sauce. Ridiculous!