Dairy Queen Grill & Chill

3.8
353 reviews
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Business Details

817 S Main St, Brownsville, KY
42210-9035, United States
(270) 597-3791
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
817 S Main St, Brownsville, KY
42210-9035, United States

Hours

Reviews

3.8
353 reviews
5 stars
148
4 stars
86
3 stars
51
2 stars
25
1 star
43

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant and parking lot were reported as clean, but many customers noted issues with dirty tables and floors.

Food Quality

Food quality was inconsistent, with complaints about cold items, incorrect orders, and poor preparation, particularly with burgers and blizzards.

Service Issues

Service was frequently criticized for being slow, rude, and unhelpful, with many customers experiencing order mistakes.

Positive Experiences

Some customers praised the friendly atmosphere, quick service during busy times, and enjoyed specific menu items like breakfast and ice cream.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived poor value for money, especially regarding portion sizes.
  • SG
    Steve Gillette
    Oct 2, 2025
    3.0
    Restaurant and parking lot was very clean. Fries and onion rings were hot because we asked for fresh dropped fries which you need to do to get them hot. We ordered double hamburgers. They were just ok. They are never hot enough. Employees start working a little harder when the owners come in. Owners do a fantastic job. Just need hot burgers instead of room temperature.
  • TE
    Tosca Elsalem
    Aug 15, 2025
    1.0
    Place smelled like old frying oil ask specifically for something the management thought it was OK to pass off to me personally was not what I asked for. Food was awful cold meat cold fires coke was terrible never agin
  • AW
    Anne Marie Weinkauf
    Oct 10, 2023
    5.0
    Could not ask for faster service, no waiting for all the drive through orders before serving walk in business!! And the flavor of the month satisfies the chocolate craving! And the outdoor seating is appreciated!
  • EG
    Erin Garland
    Nov 11, 2022
    2.0
    Usually no problems with this location but so disappointing that we got an email for a free blizzard for veterans but this location wasn't a participating store! We still made sure our veteran got his ice cream elsewhere though
  • DW
    David Whittinghill
    Jun 4, 2019
    4.0
    This has always been my favorite Dairy Queen to stop in at. Staff have always been friendly and helpful. I also like how they have some pictures on the walls of locals who have served in the military. Good small town feel.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Brownsville offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, chicken strip baskets, Grillburgers®, shakes & malts, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill at 817 S Main St, Brownsville, KY?

The restaurant is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 7:00 AM to 9:00 PM.