Customers frequently reported issues with food temperature and quality, with many items served cold or improperly prepared.
Service Issues
Numerous reviews highlighted poor service, including incorrect orders, rude staff, and slow response times.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and enjoyed specific menu items like ice cream and breakfast.
BC
blake cooper
Nov 25, 2025
1.0
Breakfast, ice cold cheese, piece of egg the size of a yolk, biscuit you could throw through drywall.
SG
Steve Gillette
Oct 2, 2025
3.0
Restaurant and parking lot was very clean. Fries and onion rings were hot because we asked for fresh dropped fries which you need to do to get them hot. We ordered double hamburgers. They were just ok. They are never hot enough. Employees start working a little harder when the owners come in. Owners do a fantastic job. Just need hot burgers instead of room temperature.
TE
Tosca Elsalem
Aug 15, 2025
1.0
Place smelled like old frying oil ask specifically for something the management thought it was OK to pass off to me personally was not what I asked for. Food was awful cold meat cold fires coke was terrible never agin
What are the operating hours of Dairy Queen Grill & Chill at 817 S Main St, Brownsville, KY?
The restaurant is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 7:00 AM to 9:00 PM.
Does the Dairy Queen in Brownsville have a drive-thru and seating available?
Yes, this Dairy Queen location offers both drive-thru service and seating for customers.
Is the Dairy Queen Grill & Chill in Brownsville family-friendly and good for kids?
Yes, the location is family-friendly and welcomes children.
Can I order ahead or get deals through mobile on the Dairy Queen app?
Yes, mobile ordering, mobile deals, and rewards are available by downloading the Dairy Queen app for exclusive deals.
What is the address and contact phone number for Dairy Queen Grill & Chill in Brownsville?
The address is 817 S Main St, Brownsville, KY 42210-9035. The main phone number is +1 270-597-3791.
What notable nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit the Edmonson County Public Library, Wildcat Den restaurant, and Family Dollar store, which makes it convenient to combine errands or leisure with your visit.
Are there any convenient gas stations near Dairy Queen Grill & Chill in Brownsville?
Yes, nearby gas stations include Minit Mart and Casey's, which are convenient for fueling up before or after your visit to Dairy Queen.
Where can I find medical or pharmacy services near the Dairy Queen Grill & Chill in Brownsville?
Nearby options include Warnell Family Pharmacy and Soda Shoppe, and Edmonson Center for physical therapy and medical services.
Does the Dairy Queen Grill & Chill provide breakfast service?
Yes, Dairy Queen Grill & Chill serves breakfast items as part of their menu offerings.