McDonald's

3.6
896 reviews
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Business Details

590 Bypass Road, Brandenburg, KY
40108, United States
(270) 422-5232
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
590 Bypass Road, Brandenburg, KY
40108, United States

Hours

Reviews

3.6
896 reviews
5 stars
336
4 stars
203
3 stars
150
2 stars
63
1 star
144

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff, particularly in the drive-thru.

Food Quality

Many reviews mentioned cold or undercooked food, with specific complaints about fries and burgers not being fresh.

Cleanliness Concerns

Several customers noted unsanitary conditions, including hair found in food and a dirty dining area.

Mixed Experiences

While some customers praised friendly service and good food, others expressed disappointment with their overall experience.

Parking and Accessibility

The parking lot was criticized for being too small, leading to difficulties for customers picking up mobile orders.
  • MB
    Monica Beauchamp
    Oct 24, 2025
    2.0
    The parking lot is entirely not big enough for the volume of customers. The mobile order pick up spots are usually always filled up and not from people waiting. People like to park there after getting their food from inside and sit and eat, taking up a spot for someone who ordered online and needs a number. Went inside to order thinking it would of been faster....nope. listening to the lady who I think was manager, she was being loud and rude to the employees. I don't think its appropriate to hear someone being told loudly to not worry about one area and to only take care of the people I their area. I thought mcdonalds employees worked as a team? I kinda felt bad for the emplyees.
  • TT
    TommyxDeath
    Oct 16, 2025
    1.0
    Ordered food monday and they made me wait a solid hour for it. Then blamed third parties amd asked me to contact them instead. I do not recommend them.
  • BR
    Brian R
    Oct 6, 2025
    1.0
    Had $5 deal on windows for sausage mcmuffin meal and refused to honor the advertised price! They're a very shitty business!
  • SC
    Saige Sachtjen (Green Cheese)
    Oct 3, 2025
    1.0
    specifically said no pickle, my boyfriend is severely allergic and they completely ignored it.
  • RR
    Rachel
    Oct 1, 2025
    1.0
    this is the most unprofessional mcdonald’s i have EVER been too. the managers and employees need a reality check. it’s mcdonald’s. it’s not that hard to make a burger right and be nice to your customers.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 590 Bypass Road, Brandenburg, KY?

McDonald's at 590 Bypass Road is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's offers a drive-thru service that operates 24 hours a day, every day of the week.