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Dairy Queen Grill & Chill

3.8
(661 reviews)
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Business Details

298 Bypass Rd, Brandenburg, KY
40108-1606, United States
(270) 349-7565
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
298 Bypass Rd, Brandenburg, KY
40108-1606, United States

Hours

Reviews

3.8
661 reviews
5 stars
290
4 stars
143
3 stars
91
2 stars
47
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Multiple reviews highlighted poor customer service experiences, including rudeness from staff and long wait times for orders.

Cleanliness

Several customers reported unsanitary conditions in the restaurant, including dirty tables and restrooms.

Food Quality

While some customers enjoyed the food, others complained about cold meals, missing items, and inconsistent quality, particularly with biscuits and gravy.

Atmosphere

The atmosphere received mixed reviews, with some praising friendly staff and a clean environment, while others noted a lack of attentiveness and a negative vibe from certain employees.
  • SM
    Sam M
    Feb 26, 2026
    2.0
    The breakfast food is bland. We were missing food. We truly appreciate "wasn't me" guy. He was a sweetheart.
  • LK
    Lisa Kelton
    Feb 14, 2026
    5.0
    this dairy queen is always clean, the workers are always polite and friendly. you can't beat the 4 dollar breakfast meal.
  • MO
    Missy Oakes
    Dec 13, 2025
    3.0
    The little redhead at the window was rude! She’s my “niece” but doesn’t speak to me! She’s decided not to make eye contact to me as a customer. And she turned to her coworkers and said something about me because they all looked out at me smiling. That’s not appropriate for a business! If Adissyn is gonna be at the window she needs to be courteous to ALL customers.
  • AS
    Alicia Spearin
    Dec 8, 2025
    5.0
    Best Dairy Queen I’ve been to…love the blizzards!
  • AJ
    A J
    Sep 24, 2025
    1.0
    Food was good and hot, but you’ll have to eat it like Adam richman doing a challenge on man verse food as the building is so ungodly cold there in there you could get hypothermia just trying to eat your food. Ain’t no reason for the building to be 58 degrees
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, burgers, and fries.

What are the operating hours of Dairy Queen Grill & Chill?

The restaurant is open Monday to Thursday from 6:00 AM to 10:30 PM, Friday and Saturday from 6:00 AM to 11:00 PM, and Sunday from 7:00 AM to 10:30 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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