Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude staff and poor service, including wrong orders and long wait times.
Food Quality
While some customers enjoyed the food, many complained about cold meals, incorrect orders, and unsatisfactory food preparation.
Cleanliness
Several reviews highlighted cleanliness issues, with dirty dining areas and unsanitary conditions noted.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific employees for their friendliness and helpfulness.
JB
John Beckman
1 day ago
1.0
If this is how employees are treated at Wendy's i wont be eating here again.
JJ
Jim
Jan 2, 2026
5.0
Is there a chicken tenders are delicious you should try them when you go
JJ
Jacob
Dec 27, 2025
5.0
Had a negative review on here and deleted it, came in today because my son just wanted Wendy’s. Food was hot and fresh and lobby super clean, complete flip of my last visit. Staff were friendly and even joking with my son about his tattoos.
ML
Moe Lykit
Dec 24, 2025
5.0
Do you know why Wendy's burgers are square? Because they don't cut corners, everything was delicious and fresh.
OM
Oliver Meeks
Dec 14, 2025
1.0
I asked for multiple sauces and they gave us all ranch I’m so done with this place
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 2638 Scottsville Rd.?
The drive-thru is open Monday to Saturday from 6:00 AM to 1:00 AM, and on Sunday from 6:00 AM to 10:00 PM.
Does Wendy's at this location serve breakfast?
Yes, this Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from this Wendy's location?
Delivery is available where offered; check availability by entering your address on the Wendy's app or order.wendys.com.
What are the payment options accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's at 2638 Scottsville Rd. for questions or feedback?
You can call the location directly at (270) 781-2580, reach Customer Care via Live Chat on the Wendy's Contact page, or call 888-624-8140.
Where can I view the menu and nutritional information for Wendy's?
Menu and nutrition details are available on the Wendy's website or mobile app. Visit menu.wendys.com for full details.
Does Wendy's offer mobile ordering and an app?
Yes, you can order via the Wendy's app available on the App Store or through order.wendys.com.
What other dining options are near this Wendy's on Scottsville Rd.?
Nearby food options include Captain D's for seafood, Krystal and Taco Bell for fast food, KFC for chicken, and LongHorn Steakhouse for steakhouse meals.
What entertainment options are close to Wendy's at 2638 Scottsville Rd.?
You can enjoy bowling at Southern Lanes Inc or find tattoo and piercing services at Piercings by Georgia or Sirens and Sailors Tattoo nearby.
Are there convenient services near Wendy's for customers?
Yes, services like UPS Access Point for shipping, Fabric Dry Cleaners, and Jen Jewell Insurance Agency are located nearby for added convenience.