Wendy's

3.8
1128 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2638 Scottsville Rd., Bowling Green, KY
42104, United States

Hours

Reviews

3.8
1,128 reviews
5 stars
482
4 stars
306
3 stars
141
2 stars
64
1 star
135

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude and unprofessional behavior from staff, including long wait times and incorrect orders.

Food Quality

Many reviews mentioned cold or improperly prepared food, with several customers expressing disappointment over missing items or incorrect orders.

Cleanliness

The restaurant was often described as dirty, with complaints about unsanitary conditions and a lack of cleanliness in the dining area.

Positive Staff Interactions

Some customers highlighted positive experiences with specific staff members who were friendly and helpful, contrasting with the overall negative service feedback.

Order Accuracy

A significant number of reviews indicated that orders were frequently incorrect, leading to frustration among customers.
  • SS
    Saddy Snow
    Nov 16, 2025
    3.0
    Im joining the chinese communist party
  • KS
    Kadance sharp
    Nov 3, 2025
    1.0
    The main manager was totally rude. I believe her name was Tonia. Her shirt said and bordered on there very rude to her employees. And I found this in my chili.
  • HS
    Hope Shannon
    Oct 29, 2025
    1.0
    Food was cold & order was wrong!!!!!!
  • KL
    Kathy L.
    Oct 15, 2025
    2.0
    No napkins or ketchup with take out!!!!
  • TD
    Tiffiney Deel
    Oct 9, 2025
    1.0
    We literally sat in line for almost 10 minutes waiting on nothing but two Cinnabon pull aparts that takes a matter of 20 seconds to heat up! This store is so ridiculous and the workers are very disrespectful and rude!

Frequently Asked Questions About Wendy's

Is #102 Scottsville Rd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.