Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported rude and unprofessional behavior from staff, including long wait times and incorrect orders.
Food Quality
Many reviews mentioned cold or improperly prepared food, with several customers expressing disappointment over missing items or incorrect orders.
Cleanliness
The restaurant was often described as dirty, with complaints about unsanitary conditions and a lack of cleanliness in the dining area.
Positive Staff Interactions
Some customers highlighted positive experiences with specific staff members who were friendly and helpful, contrasting with the overall negative service feedback.
Order Accuracy
A significant number of reviews indicated that orders were frequently incorrect, leading to frustration among customers.
SS
Saddy Snow
Nov 16, 2025
3.0
Im joining the chinese communist party
KS
Kadance sharp
Nov 3, 2025
1.0
The main manager was totally rude. I believe her name was Tonia. Her shirt said and bordered on there very rude to her employees. And I found this in my chili.
HS
Hope Shannon
Oct 29, 2025
1.0
Food was cold & order was wrong!!!!!!
KL
Kathy L.
Oct 15, 2025
2.0
No napkins or ketchup with take out!!!!
TD
Tiffiney Deel
Oct 9, 2025
1.0
We literally sat in line for almost 10 minutes waiting on nothing but two Cinnabon pull aparts that takes a matter of 20 seconds to heat up! This store is so ridiculous and the workers are very disrespectful and rude!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Bowling Green, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Bowling Green, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (270) 781-2580.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #102 Scottsville Rd. Wendy’s serve breakfast?
Yes, this Wendy’s location in Bowling Green, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 2638 Scottsville Rd.?
The drive-thru is open Monday to Saturday from 6:00 AM to 1:00 AM, and on Sunday from 6:00 AM to 10:00 PM.
Does Wendy's at this location serve breakfast?
Yes, this Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from this Wendy's location?
Delivery is available where offered; check availability by entering your address on the Wendy's app or order.wendys.com.
What are the payment options accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's at 2638 Scottsville Rd. for questions or feedback?
You can call the location directly at (270) 781-2580, reach Customer Care via Live Chat on the Wendy's Contact page, or call 888-624-8140.
Where can I view the menu and nutritional information for Wendy's?
Menu and nutrition details are available on the Wendy's website or mobile app. Visit menu.wendys.com for full details.
Does Wendy's offer mobile ordering and an app?
Yes, you can order via the Wendy's app available on the App Store or through order.wendys.com.
What other dining options are near this Wendy's on Scottsville Rd.?
Nearby food options include Captain D's for seafood, Krystal and Taco Bell for fast food, KFC for chicken, and LongHorn Steakhouse for steakhouse meals.
What entertainment options are close to Wendy's at 2638 Scottsville Rd.?
You can enjoy bowling at Southern Lanes Inc or find tattoo and piercing services at Piercings by Georgia or Sirens and Sailors Tattoo nearby.
Are there convenient services near Wendy's for customers?
Yes, services like UPS Access Point for shipping, Fabric Dry Cleaners, and Jen Jewell Insurance Agency are located nearby for added convenience.