Wendy's

3.8
1499 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2648 Russellville Road, Bowling Green, KY
42101, United States

Hours

Reviews

3.8
1,499 reviews
5 stars
591
4 stars
424
3 stars
237
2 stars
81
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times in the drive-thru, with some waiting over 30 minutes.

Food Quality

There are frequent complaints about cold or improperly prepared food, with several customers receiving incorrect orders.

Customer Service

Staff attitudes vary widely; some customers praised friendly service while others reported rudeness and poor management.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.

Order Accuracy

Many customers experienced issues with missing items or incorrect orders, leading to frustration.
  • JB
    John Bowen
    Oct 7, 2025
    5.0
    Calm
  • CH
    Carson Howe
    Sep 26, 2025
    1.0
    AVOID AT ALL COSTS!!! I’m writing this review as I sit in the drive thru line. Pick up the pace. It’s called FAST food for a reason. Edit: now I’m at the window, and they don’t have 2 of the items that I ordered. The manager also says I can’t be refunded because I ordered through the app. I’ll be calling management or corporate in the morning. This place SUCKS!!!
  • BL
    Boss lady
    Sep 14, 2025
    5.0
    You can't find great food for these prices anywhere
  • SJ
    Susan Jolly
    Sep 13, 2025
    3.0
    I have ever rarely gotten food from Wendy's that was like it was freshly cooked. my food every time is either cold or barely even warm. You still love their Jr. bacon Brothers and their chili salad or talk whatever they call it. but if I buy a meal that's supposed to be hot or at least halfway hot then that's how I want to get it. I understand sometimes a place is busy. I get that but come on a cold burger is nasty, especially the fries and for what we pay for food today, I want to be able to enjoy it. if I don't I might as well have thrown my money in the garbage
  • FP
    Fred Peach
    Sep 11, 2025
    1.0
    After 25 min waiting finally got to order to watch door fash and others come and go after 40 min I got a refund and left. Never to return again

Frequently Asked Questions About Wendy's

Is #109 Russellville Rd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.