Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported long wait times in the drive-thru, with some waiting over 30 minutes.
Food Quality
There are frequent complaints about cold or improperly prepared food, with several customers receiving incorrect orders.
Customer Service
Staff attitudes vary widely; some customers praised friendly service while others reported rudeness and poor management.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.
Order Accuracy
Many customers experienced issues with missing items or incorrect orders, leading to frustration.
JB
John Bowen
Oct 7, 2025
5.0
Calm
CH
Carson Howe
Sep 26, 2025
1.0
AVOID AT ALL COSTS!!!
I’m writing this review as I sit in the drive thru line. Pick up the pace. It’s called FAST food for a reason.
Edit: now I’m at the window, and they don’t have 2 of the items that I ordered. The manager also says I can’t be refunded because I ordered through the app. I’ll be calling management or corporate in the morning. This place SUCKS!!!
BL
Boss lady
Sep 14, 2025
5.0
You can't find great food for these prices anywhere
SJ
Susan Jolly
Sep 13, 2025
3.0
I have ever rarely gotten food from Wendy's that was like it was freshly cooked. my food every time is either cold or barely even warm. You still love their Jr. bacon Brothers and their chili salad or talk whatever they call it. but if I buy a meal that's supposed to be hot or at least halfway hot then that's how I want to get it. I understand sometimes a place is busy. I get that but come on a cold burger is nasty, especially the fries and for what we pay for food today, I want to be able to enjoy it. if I don't I might as well have thrown my money in the garbage
FP
Fred Peach
Sep 11, 2025
1.0
After 25 min waiting finally got to order to watch door fash and others come and go after 40 min I got a refund and left. Never to return again
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Bowling Green, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Bowling Green, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (270) 782-5446.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #109 Russellville Rd. Wendy’s serve breakfast?
Yes, this Wendy’s location in Bowling Green, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 2648 Russellville Road in Bowling Green, KY currently open?
Yes! This Wendy's location is open and committed to serving quality food every day via dine-in, drive-thru, or delivery where available.
What are the drive-thru hours at Wendy's in Bowling Green, KY?
Drive-thru is open from 5:30 AM to 11:00 PM on Mondays, and from 5:30 AM to 1:00 AM Tuesday through Sunday.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides via their app or website.
How can I place an order at this Wendy's location?
You can order online at https://order.wendys.com or via the Wendy's mobile app for pickup, delivery, or drive-thru.
What payment methods does Wendy's at 2648 Russellville Road accept?
They accept American Express, Cash, Discover, MasterCard, and Visa payments.
Does this Wendy's provide delivery service?
Yes, delivery is available where supported. Check availability by entering your address on their app or order website.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen info is available on the Wendy's menu website, mobile app, and posted in the restaurant. Crew members can assist in locating it.
What nearby places can I visit when I come to Wendy's at 2648 Russellville Road?
Nearby you can find Parkway Liquors for drinks, Ace Hardware for supplies, and Jennings Creek Elementary School if you have kids attending nearby.
Can I find automotive repair services near this Wendy's?
Yes, several automotive repair shops such as Final Finish LLC, Tucks Auto Care, and BOA Auto Repair are located close to Wendy's on Russellville Road.
Are there any religious or community centers near the Wendy's on Russellville Road?
Yes, the Al Dawah Islamic Center mosque and Jennings Creek Community Church are nearby if you wish to visit before or after your meal.