Service Speed
Customers frequently reported long wait times in the drive-thru and for food orders, often exceeding acceptable limits.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor quality control.
Staff Attitude
Customer service experiences varied, with some staff being friendly and helpful, while others were reported as rude and unprofessional.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, stale, or poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and issues with the cleanliness of the restaurant.