Sonic Drive-In

3.5
894 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Bowling Green, KY. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1901 Russellville Road for the ultimate SONIC experience!

Location

Sonic Drive-In
1901 Russellville Road, Bowling Green, KY
42101, United States

Hours

Reviews

3.5
894 reviews
5 stars
340
4 stars
191
3 stars
122
2 stars
61
1 star
180

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding 30 minutes, even when the location was not busy.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Customer Service

Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Food Quality

Several reviews mentioned that the food was often cold, stale, or poorly prepared, leading to dissatisfaction.
  • JW
    James Williams
    Dec 23, 2025
    1.0
    Waited in the drive thru at 5pm for 15 minutes and was never acknowledged. Had to find somewhere else to eat.
  • DH
    Doc Holiday
    Dec 20, 2025
    5.0
    Always great for a quick treat. In and out service with a smile. Me and my family live it.
  • CS
    Christopher Stangel
    Dec 9, 2025
    4.0
    Always fast fresh ,and made to order just the way we like it .....
  • CD
    CA “Makarosc” DE
    Dec 8, 2025
    3.0
    Got my burger wrong app tricked me into ordering a mini when every other time.the default is medium, burger was missing ingredients and no onion rings
  • AS
    Adam Sanford
    Nov 26, 2025
    1.0
    Everytime I come to this location it’s a disaster. They forget my order and leave me waiting for 30 minutes, forget sauces or just mess the order up, ask me to pull closer or use the drive thru instead of a stall so they don’t have to go outside, and just seem very unfriendly and unwelcoming. Half the time they don’t even give me back change or ask if I want change back and have double charged me multiple times. Will not be returning and will spread the word about this horribly run location. I haven’t had a good experience since they opened this new location.