Papa Johns Pizza

3.9
285 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Bowling Green, KY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Bowling Green pizza for any occasion. Call us for pizza delivery in Bowling Green or stop by 1922 Russellville Road for carryout to order the best pizza in Bowling Green, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1922 Russellville Road, Bowling Green, KY
42101, United States

Hours

Reviews

3.9
285 reviews
5 stars
153
4 stars
47
3 stars
26
2 stars
11
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during phone interactions and in-store service.

Delivery Issues

Several customers experienced long wait times for delivery, with some orders arriving cold or incorrect.

Food Quality

Mixed feedback on food quality; while some praised the pizza, others reported issues with undercooked or incorrect orders.

Positive Experiences

A number of customers shared positive experiences with friendly staff and timely service, especially during busy periods.

Order Accuracy

Frequent complaints about incorrect orders, including missing items and wrong toppings.
  • SR
    stephen roberson
    Oct 11, 2025
    3.0
    It's papa John's, nothing special.
  • SS
    snippy sniper
    Jul 29, 2025
    5.0
    People only leave a review when it’s bad I’d say the food is good, warm when I get it they told me 35-45 mins before my food arrives and I got it on time the lady on the phone told me exactly what they have and how they came I think it’s better to know what I’m in for before I get it which is good Ps: sometimes places get busy out of nowhere it’s not their fault business is business
  • MG
    Monica Gonzalez
    Jul 23, 2025
    1.0
    Night shift manager displayed an unprofessional attitude today. I called to pay over the phone and they hanged up on me. I called again and I said I was talking with someone and they hanged up, the manager responded with such an attitude. I understand things happens when you are on a shift. But as a manager they should know better on how to take care of customer services and specially not to give an attitude to a customer when they just ask a question. Manager should be a leader and an example for orders to follow. Not the opposite. Strongly disappointed.
  • DB
    Devan Byrd
    Jul 21, 2025
    1.0
    I was gonna detail what happened with my experience, but from reading the most recent reviews I see that one star service is pretty much the norm at this location. I walked in greeting everyone hello and everybody just looked at me like i was crazy for 4 oddly silent minute. So we skip the familiarities and got straight to the business. The young lady with the curly hairl working in the front counter took my payment and drop the change in my hand with attitude. Ok, cool. I just know to reciprocate that same energy when I get my next carryout order. Those folks in there was so nasty I had to make this post in the car on the way home just to get it out of my system. Yall need to burn some sage in there or something.
  • SG
    Steven Serrano Galdamez
    Jun 30, 2025
    1.0
    The old lady was being rude to me the whole time and was talking about the prices which clearly didn’t matter to me, she was being sarcastic and talking about the prices again and that was rude for me. Just because of the way I was dressed she was being like that, I just get off work and went to get a pizza, so I didn’t have to time to change my clothes. And my clothes were long and baggy and she was looking at me ugly from top to bottom. After I place the order she said it was going to be in 15 minutes which after 15 minutes I went inside and she yelled is ( you gotta to wait I have more customers) and she didn’t even look at me she just pointed at me like if I were an animal, so after 20 minutes I went inside and she said ( is not ready yet) so after 30 minutes finally my pizza was ready. Also the atmosphere was not even in good shape,also my sauce has a whole in the lid and I’m not talking about a little whole. !! I will not recommend this place !!

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Bowling Green, KY?

Delivery is available Monday through Thursday and Sunday from 10:30 AM to midnight, and on Friday and Saturday from 10:30 AM to 1:00 AM.

What time does Papa Johns Pizza in Bowling Green serve takeout?

Takeout hours are Monday through Thursday from 10:30 AM to 11:25 PM, Sunday until 11:30 PM, and on Friday and Saturday until 12:30 AM.