Jimmy John's

4.1
204 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1689 S Campbell Ln, Bowling Green, KY
42104, United States

Hours

Reviews

4.1
204 reviews
5 stars
123
4 stars
34
3 stars
19
2 stars
9
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness and service quality is generally positive, with many customers praising the helpfulness and efficiency of employees.

Food Quality

While many customers enjoy the freshness and taste of the sandwiches, there are complaints about inconsistency in portion sizes and quality, particularly regarding the amount of meat and the condition of the bread.

Delivery Issues

Several reviews highlight problems with delivery times, with some customers experiencing long waits and incorrect orders.

Cleanliness

The restaurant is frequently noted for its cleanliness and well-maintained environment, contributing positively to the overall dining experience.
  • KC
    Kellie Carter
    Dec 26, 2025
    1.0
    2 out of 3 times my order has been wrong. I am not picky but it was a waste of money and my time.
  • PS
    Pete Spo
    Dec 19, 2025
    5.0
    Good as always
  • RA
    Raven Angel
    Dec 15, 2025
    2.0
    Walked in the Campbell Ln location to place an order. They were out of what I wanted. I chose a substitute and they started making it without asking me what I wanted. I asked what came with the sandwich and they told me. I asked to add other things, and they were out of those too. I went ahead with what they had. They toasted my sandwich without asking my preference. I got back to work and when I tried taking a bite, everything just slid out of the sandwich. It was so overcoated with mayonnaise that it just dripped out everywhere. It was greasy as well. I won't go back!
  • AL
    Angel lee
    Oct 11, 2025
    3.0
    Super great place to order until they have UberEats try to deliver your food
  • LD
    Lauren Dobyns
    Oct 7, 2025
    5.0
    Walked in to this location, I was treated immediately with a kind welcoming smile. It’s a gloomy day so instead of walking in hearing complaining and feeling sad or negative; it was warm and welcoming. The two women working were kind and focused on cleanliness and efficiency. Our sandwiches were done and made right before we were done with check out. Love love love this location!