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Arby's

4.2
(800 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2932 Scottsville Rd, Bowling Green, KY
42103, United States

Hours

Reviews

4.2
800 reviews
5 stars
427
4 stars
218
3 stars
81
2 stars
30
1 star
44

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food quality, particularly the brisket and roast beef sandwiches, but there were complaints about inconsistent freshness and preparation.

Service Speed

While many reviews highlighted fast and friendly service, several customers experienced slow service and order inaccuracies.

Cleanliness

The restaurant was often noted for its cleanliness, though some reviews mentioned dirty tables and issues in the restrooms.

Customer Service

Staff friendliness received positive remarks, but there were instances of poor customer service and handling of complaints.
  • EL
    Erin Lynn
    2 days ago
    1.0
    6:40pm this was today. we went through the drive thru we ordered. We got to the window paid mind you they never read our order back. Then when we confronted them about missing a sandwich and a fry the manager got involved in she got a crappy attitude with us come to find out that they never even put it on the receipt so when she asked what we wanted in put it in for us she put it in also didn't read it back to us messed up the order again. when we said that we wanted the sandwich and the fry and then as the window closed you could hear her saying to the employees you really need to start reading it back in a very rude way when she didn't read it back herself to us.
  • RB
    Rachel Black
    Jan 30, 2026
    5.0
    The interior just refreshed, it looks clean and more spacious inside, and the food is the best you'll find available in a fast food establishment. My favorite is The Smokehouse Brisket Sandwich. Alan, the manager, is always there working hard alongside his wonderful staff, and it's also about the quickest service you'll find from a fast food place in town. Highly recommended!
  • LG
    Lisa Rone Gregory
    Dec 2, 2025
    4.0
    Need more people to work was very slow
  • MF
    mike freeman
    Nov 15, 2025
    3.0
    I like Arby's food but since I'm on a restricted sodium intake diet I realized there is nothing at Arby's that I can eat. Customers beware everything is high in sodium
  • ML
    Matt Law
    Nov 6, 2025
    3.0
    Ordered turkey gobbler missing some ingredients, fries and coke good. Roasted beef and cheese sandwich was good.

Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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