Wendy's

3.8
1489 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
104 Prince Royal Drive, Berea, KY
40403, United States

Hours

Reviews

3.8
1,489 reviews
5 stars
602
4 stars
390
3 stars
230
2 stars
95
1 star
172

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Speed

Customers experienced long wait times, especially in the drive-thru, although some noted fast service during less busy times.

Staff Friendliness

Several reviews highlighted friendly and helpful staff, contributing positively to the customer experience.

Cleanliness

Mixed feedback on cleanliness; some praised the cleanliness of the restaurant, while others reported unpleasant odors and dirty conditions.

Food Quality

Food quality was inconsistent; while some enjoyed fresh and hot meals, others reported issues with food preparation and temperature.
  • SF
    Sarah Follensbee
    Oct 29, 2025
    3.0
    Rude
  • GB
    Giovanni Ball
    Oct 21, 2025
    1.0
    This Wendy’s can never get simple orders right. Always check your bags. They don’t even deserve one star smh
  • TJ
    Thomas Ray Mullins Jr.
    Oct 4, 2025
    4.0
    Was given wrong order had to make 2 trips to counter after my order not given everything I ordered.
  • CB
    Cheryl Bowman
    Sep 30, 2025
    2.0
    Drive thru backed up out to the road and people cutting in front instead of waiting their turn.
  • RB
    Rochelle Boland
    Sep 13, 2025
    1.0
    I went to the drive thru to order their "New iced brew with cream, chocolate, medium." I was quoted the price for the iced brew with foam, a $1 more, and was told that was their NEW drink. I spent several minutes reading the menu word for word trying to get my drink at the posted price. She finally gave me the price for the cream version. Then at the window the woman who took my money informed me I was confusing because I said "new." I told her I was reading their menu and maybe they need to learn the menu rather than arguing with customers. At which another employee came up and said "I took your order" and then slammed the window in my face. I will never go to that Wendy's in Berea again and will be hard pressed to ever do business again at any Wendy's.

Frequently Asked Questions About Wendy's

Is #706 Berea Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.