Taco Bell

3.5
1334 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 119 Brentwood in Berea. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
119 Brentwood, Berea, KY
40403, United States

Hours

Reviews

3.5
1,334 reviews
5 stars
472
4 stars
314
3 stars
211
2 stars
97
1 star
240

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for both in-store and drive-thru orders, with some waiting over 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.

Food Quality

Several customers noted that the food was often cold, poorly made, or lacking in ingredients, leading to dissatisfaction.

Cleanliness

Feedback indicated inconsistent cleanliness, with some customers reporting dirty tables and unsanitary conditions.

Customer Service

While some employees received praise for their friendliness, many reviews mentioned rude staff and poor customer service experiences.
  • LH
    Linda Harvey
    2 days ago
    1.0
    The worst fast food experience! First of all, there was no place to change my diaper. No changing table! I should have taken that as a sign. We ordered our food and noticed that no one around us in the dining room had food. That should have been our second clue. The 3 workers there were app more concerned with the drive thru than the customers inside. After they called my name after waiting for 20 minutes, I realized it was for another person with the same name. During our wait, another 2 employees showed up to work, but that didn't speed anything along, except being able to flag someone down to ask where our food was. After arguing with the staff that there were 2 people with the same name and indeed I did NOT get my order, we had already wasted 30 minutes at a "fast food" restaurant. We cancelled our order and headed straight to Arby's to get food for our family of 5 and had no issues! The sad thing is there was someone there trying to interview. We told her to run! This was the last straw and last Taco Bell I ever try ordering from. I have been less and less impressed over the years with the franchise in general, and this experience just solidified my disdain. Do not go here unless you want unfriendly employees ignoring you. Or perhaps just go through the drive thru since that is all they cared about.
  • JJ
    Jennifer Jones
    Nov 15, 2025
    1.0
    There's one guy in there really nice I tried calling no answer. They forgot my cinnabons in there and you pay a lot of money for this food and for people to forget stuff
  • KS
    Kifer Skipper
    Oct 18, 2025
    2.0
    Ordered 2 burritos and a Mexican pizza on the app at 7:22. I get there at 7:27. At 7:47 they tell me we just started on your order. Currently waiting and it's 7:54. Not sure if it's thay they prioritize drive through over in restaurant app pickups but this is ridiculous.
  • FR
    Franklin Rossi
    Oct 18, 2025
    1.0
    Chicken cantina bowl was severely lacking on the chicken, is it normal to have one piece of chicken in it. Put some chicken in it or else call it the lettuce bowl!
  • BL
    Branden Lowery
    Oct 14, 2025
    1.0
    This place is trash. Food was cold when I ordered I ordered what I wanted and got the total opposite. Employees are there just for a paycheck and don’t care about people’s food. Don’t recommend this place at all

Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell drive-through at 119 Brentwood, Berea?

The drive-through is open daily from 9:00 AM to 4:00 AM.

Where is Taco Bell located in Berea, KY?

Taco Bell is located at 119 Brentwood, Berea, KY 40403, US.