Subway

4.0
289 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Berea Subway® Restaurant at 202 North Richmond Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
202 North Richmond Rd, Berea, KY
40403, United States

Hours

Reviews

4.0
289 reviews
5 stars
157
4 stars
66
3 stars
22
2 stars
10
1 star
34

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty prep areas and hair found in food.

Customer Service

Feedback on staff behavior was mixed; some customers experienced friendly service while others reported rudeness and unprofessionalism.

Order Accuracy

Several reviews mentioned issues with incorrect orders, missing items, and poor handling of complaints.

Food Quality

Customers expressed dissatisfaction with food quality, including poorly made sandwiches and inconsistent ingredient portions.

Value for Money

Many customers felt that prices were too high for the quality and portion sizes received.
  • IG
    Ivy Grace
    Nov 11, 2025
    5.0
    Hailey and Jennifer are the best. Best subway ever. They deserve a raise. Its the only subway we eat at.
  • MA
    miss ashley
    Nov 6, 2025
    1.0
    My son got food poisoning from them. I called and asked to speak to the manager, who was who answered the phone. I told her how my son was in earlier and while some lady was making his sandwich he said the lettuce was old and brown and she continued to make his sandwich without missing a beat…….He even noticed that after they asked what meat and cheeses he wanted they put it on the counter then the sandwich not the paper or the board…..He was uneasy about eating it but trusted they kept the place clean and knew they have to have their food handlers license so it should be safe to eat……A few hours later he was vomiting and had diarrhea. She told me she had been there all day and no one had said anything all day and the lettuce was up to temp. I asked for her name. She REFUSED SEEEEVERAL TIMES to give it to me. Stating she’s had MANY issues giving out her name…I wonder why? I asked if she atleast had an alias she could give me and she STILL refused. She said the best she could do, bkuz she couldn’t do anything, was pass my info along and was TEY to have someone get ahold of me tomorrow. THIS IS DISGUSTING!!! I’ve never heard of ANY “manager” not giving out their name. Do NOT go here!!! They run a shady business and shady food.
  • JJ
    John Johnston
    Oct 12, 2025
    1.0
    We ordered 3 sandwiches and when getting home my wife was eatting hers and found a 6 inch hair in it. Made into the sandwich. She called back being very understanding and polite and they said they would give her a refund. Then they called back saying they need all 3 sandwiches brought back up there for a refund. Mind the fact we have driven all the way home called being understanding they messed up our sandwich and now not wanting to refund a sandwich with hair in it. Well here is the picture of the hair so they can believe it. We will not be going back to this location again would not recommend
  • TR
    Tristan Raley
    Oct 9, 2025
    1.0
    I'm aclong time subway fan but this subway is terrible the vegetables were half frozen and I asked for double meat and did not get it asked him if he was sure that was double meat he assured me it was was going to let it go until he left standing to make another sandwich instead of taking my money so I waited a minute then walked out the store was incredibly dirty as well if I owned the place I would be embarrassed to let people see it
  • KS
    Karen Stokley
    Aug 3, 2025
    4.0
    The staff was friendly and very helpful. I couldn't get the app to accept my payment and I went in and told them and they said they were happy to help. Let me read off tge app my order and went to work on it straight away. The restaurant was clean and they answered all my questions and even helped to decide to get a fountain drink or a bottled drink. Definitely will go back.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 202 North Richmond Rd, Berea, KY?

Subway at 202 North Richmond Rd is open Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 9:00 PM.

Does Subway in Berea offer delivery and curbside pickup services?

Yes, Subway provides both curbside pickup and delivery options for your convenience.