Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Berea Subway® Restaurant at 202 North Richmond Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Multiple customers reported issues with food quality, including old ingredients, hair in sandwiches, and incorrect orders.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty prep areas and tables.
Customer Service
Feedback on staff behavior was mixed; some customers praised friendly service while others reported rudeness and unprofessionalism.
Order Accuracy
Numerous complaints about incorrect orders and difficulty resolving issues with online orders.
JN
Joshua Newton
3 days ago
1.0
So ordered a sandwich with double protein. Like I do all the time. Double protein was not put on it. So I took the sandwich back. Instead of making a new one they just put the extra steak on it. Which would have been fine except that they just put the extra steak on cold. I understand that it might not be a fun job but have some respect for what you do. Photo is of the original sandwich. Who would pay 17 bucks for a foot long version of that
IG
Ivy Grace
Nov 11, 2025
5.0
Hailey and Jennifer are the best. Best subway ever. They deserve a raise. Its the only subway we eat at.
MA
miss ashley
Nov 6, 2025
1.0
My son got food poisoning from them. I called and asked to speak to the manager, who was who answered the phone. I told her how my son was in earlier and while some lady was making his sandwich he said the lettuce was old and brown and she continued to make his sandwich without missing a beat…….He even noticed that after they asked what meat and cheeses he wanted they put it on the counter then the sandwich not the paper or the board…..He was uneasy about eating it but trusted they kept the place clean and knew they have to have their food handlers license so it should be safe to eat……A few hours later he was vomiting and had diarrhea. She told me she had been there all day and no one had said anything all day and the lettuce was up to temp. I asked for her name. She REFUSED SEEEEVERAL TIMES to give it to me. Stating she’s had MANY issues giving out her name…I wonder why? I asked if she atleast had an alias she could give me and she STILL refused. She said the best she could do, bkuz she couldn’t do anything, was pass my info along and was TEY to have someone get ahold of me tomorrow. THIS IS DISGUSTING!!! I’ve never heard of ANY “manager” not giving out their name. Do NOT go here!!! They run a shady business and shady food.
JJ
John Johnston
Oct 12, 2025
1.0
We ordered 3 sandwiches and when getting home my wife was eatting hers and found a 6 inch hair in it. Made into the sandwich. She called back being very understanding and polite and they said they would give her a refund. Then they called back saying they need all 3 sandwiches brought back up there for a refund. Mind the fact we have driven all the way home called being understanding they messed up our sandwich and now not wanting to refund a sandwich with hair in it. Well here is the picture of the hair so they can believe it. We will not be going back to this location again would not recommend
TR
Tristan Raley
Oct 9, 2025
1.0
I'm aclong time subway fan but this subway is terrible the vegetables were half frozen and I asked for double meat and did not get it asked him if he was sure that was double meat he assured me it was was going to let it go until he left standing to make another sandwich instead of taking my money so I waited a minute then walked out the store was incredibly dirty as well if I owned the place I would be embarrassed to let people see it
What are the operating hours of Subway at 202 North Richmond Rd, Berea, KY?
Subway at 202 North Richmond Rd is open Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 9:00 PM.
Does Subway in Berea offer delivery and curbside pickup services?
Yes, Subway provides both curbside pickup and delivery options for your convenience.
Which meals are served at the Subway restaurant on North Richmond Rd?
This Subway location serves breakfast, lunch, and dinner.
Can I dine in at the Subway on 202 North Richmond Rd?
Yes, this Subway offers dine-in services along with takeout options, but it does not have a drive-through.
Is catering available at the Berea Subway location?
Yes, Subway offers catering services to accommodate your event needs.
Where can I view the menu or place an order online for Subway in Berea?
You can view the menu and place an order online at https://subway.com/en-us/restaurant/12551-0/menu/.
What is the phone number for Subway at 202 North Richmond Rd?
You can reach Subway at (859) 986-7595.
What other dining options are near the Subway at North Richmond Rd in Berea?
Nearby dining options include Domino's Pizza and Dairy Queen Grill & Chill, both offering a variety of menu choices for visitors.
Are there any nearby places where I can get automotive services near Subway in Berea?
Yes, you can find automotive services nearby at Berea Collision Center, O'Reilly Auto Parts, and Lucky-13-Racing Performance and Graphics.
What local amenities near Subway might be useful for shoppers or visitors?
Near Subway, you can access Citizens Guaranty Bank for banking, The Hair Lounge and Classy Cuts for hair services, and Habitat For Humanity ReStore for antique shopping.