Dairy Queen Grill & Chill

4.0
880 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
131 Clay Dr, Berea, KY
40403-1349, United States

Hours

Reviews

4.0
880 reviews
5 stars
428
4 stars
226
3 stars
117
2 stars
44
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with some praising the staff while others experienced negative interactions.

Food Quality

Feedback on food quality was inconsistent, with some enjoying fresh and hot meals, while others received cold or poorly prepared items.

Cleanliness

The establishment was frequently noted for its cleanliness, although some reviews mentioned unsanitary conditions.

Ice Cream Issues

Several customers expressed disappointment with ice cream orders, citing issues with incorrect items and poor preparation.

Breakfast Satisfaction

Many customers praised the breakfast offerings, highlighting them as a strong point for the restaurant.
  • CC
    Cricket
    Nov 26, 2025
    5.0
    My daughter wanted a blizzard from there but she didn't know what kind she wanted so she let the cashier pic her blizzard. She wanted it to be a surprise so she picked her favorite one which was the sugar cookie and I very much appreciate that worker. My daughter absolutely love that blizzard and she was so excited and so happy with the flavor that the worker picked out
  • WD
    Whisper daddy
    Nov 22, 2025
    4.0
    A nice place to get breakfast or whatever you like. The service is fast and accurate. Had no issues with anything and they have the best biscuit and gravy EVER!
  • JF
    Jennifer Freeman
    Sep 19, 2025
    1.0
    Stopped in for some ice cream. Saw a man with long beard, no gloves or hair net, touching all the cones. Within 5 minutes I saw him scratch his beard, scratch his head and then cough wiping his mouth. He made my ice cream. I threw it away and left. I cant eat here anymore.
  • OB
    ooga booga
    Sep 1, 2025
    1.0
    workers gave attitude when my autistic sister changed her mind about what she wanted, and was rude the entire time we were ordering. it’s my first time getting food here at dairy queen in berea ky and i definitely will not be getting food here again. and my burger was soggy. overall a horrible experience. don’t get food here!
  • MS
    Mindy Smith
    Mar 28, 2019
    4.0
    Love the cakes and only problem I have is lately in the past 2 to 3 months the biscuit and gravy tastes mostly like salt Berea ky Location

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Berea, KY specialize in?

Dairy Queen Grill & Chill in Berea offers soft-serve ice cream, signature shakes, classic burgers, fries, and Blizzard® Treats.

What are the operating hours for Dairy Queen Grill & Chill in Berea throughout the week?

The restaurant is open Monday through Saturday from 5:30 AM to 10:00 PM, and on Sunday from 6:30 AM to 10:00 PM.