Dairy Queen Grill & Chill

4.0
877 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
131 Clay Dr, Berea, KY
40403-1349, United States

Hours

Reviews

4.0
877 reviews
5 stars
425
4 stars
226
3 stars
117
2 stars
44
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with some praising the staff while others experienced negative interactions.

Food Quality

Food quality varied significantly; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.

Cleanliness

The establishment was frequently noted for its cleanliness, although some reviews mentioned unsanitary conditions.

Ice Cream Issues

Several customers expressed disappointment with ice cream orders, citing incorrect preparations and melting products.

Breakfast Satisfaction

Breakfast items received positive feedback, with many customers enjoying the offerings and considering them better than competitors.
  • DW
    Dennis Wells
    2 days ago
    4.0
    A nice place to get breakfast or whatever you like. The service is fast and accurate. Had no issues with anything and they have the best biscuit and gravy EVER!
  • JF
    Jennifer Freeman
    Sep 19, 2025
    1.0
    Stopped in for some ice cream. Saw a man with long beard, no gloves or hair net, touching all the cones. Within 5 minutes I saw him scratch his beard, scratch his head and then cough wiping his mouth. He made my ice cream. I threw it away and left. I cant eat here anymore.
  • OB
    ooga booga
    Sep 1, 2025
    1.0
    workers gave attitude when my autistic sister changed her mind about what she wanted, and was rude the entire time we were ordering. it’s my first time getting food here at dairy queen in berea ky and i definitely will not be getting food here again. and my burger was soggy. overall a horrible experience. don’t get food here!
  • CY
    Carolyn Yazell
    Jun 22, 2025
    5.0
    Very clean,friendly
  • GZ
    Gopaulz Zabodyn
    Jun 19, 2025
    4.0
    We do a drive-thru so the food is great. Mostly ice cream is what we get. Service is always good. Very friendly. The atmosphere is once again my car.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Berea, KY specialize in?

Dairy Queen Grill & Chill in Berea offers soft-serve ice cream, signature shakes, classic burgers, fries, and Blizzard® Treats.

What are the operating hours for Dairy Queen Grill & Chill in Berea throughout the week?

The restaurant is open Monday through Saturday from 5:30 AM to 10:00 PM, and on Sunday from 6:30 AM to 10:00 PM.