Arby's

4.1
676 reviews
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Business Details

119 Plaza Drive, Berea, KY
40403, United States
(859) 986-4600
http://www.arbys.com/locations/us/ky/berea/119-plaza-drive/store-1864
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
119 Plaza Drive, Berea, KY
40403, United States

Hours

Reviews

4.1
676 reviews
5 stars
311
4 stars
210
3 stars
88
2 stars
26
1 star
41

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and delicious, although there were complaints about missing items and incorrect orders.

Service Issues

While some staff were praised for being friendly and efficient, there were numerous reports of rude employees and poor service experiences.

Cleanliness

The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.

Drive-Thru Delays

Many customers reported long wait times in the drive-thru, with some expressing frustration over slow service.

Inconsistent Availability

Several reviews mentioned that the restaurant often ran out of key menu items, particularly roast beef, leading to customer dissatisfaction.
  • RK
    Rhondas King
    Jan 1, 2026
    3.0
    Best food I've ever had from Arby's.
  • SR
    Sd R
    Dec 30, 2025
    5.0
    Friendly service and clean. Food was hot
  • AA
    Adam
    Dec 6, 2025
    3.0
    It's standard Arby's fast food better than McDonald's but you pay for the better quality.
  • TM
    Timothy Miles
    Nov 27, 2025
    5.0
    Orders always right and foods always fresh unlike other fast food places around it. The staff are always nice and helpful and the place is clean
  • MS
    Mary Sowers
    Aug 29, 2025
    5.0
    Employees are always friendly, inside is spotless and food is hot and fresh!
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